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From Clicks to Care: Reinventing Healthcare Workflows with Our XY.AI Browser Agents

Scott Cressman

Scott Cressman

Chief Product Officer

September 12, 2025

Reading Time5 mins

Most admin work in healthcare lives in the browser—payer portals, EHR-adjacent tools, legacy web apps. That's where our in-browser automation runs too. We call it Our Browser Agent: record real work and turn it into automated workflows across portals and applications.


Here are ten quick points that explain what Our Browser Agent is and why it matters.


1. RPA on steroids (with judgment)


It works right inside your browser—clicking, typing, and navigating like your team does, only faster. It leans on AI only when judgment is actually needed.


2. Objective process discovery


Skip weeks of process mapping and mining. The agent can watch real work as it happens, capture the exact steps your experts take, and propose draft workflows based on reality—not guesses.


3. Easy install


Add Our Browser Agent via your Chrome's Extension Manager, sign in to the XY.AI platform, and you're ready to go.


4. Record once; replay many


Record a manual, time-consuming process once, then execute a version of that same workflow across a list of work items.


5. Plugs into XY.AI Workflows


Your recorded browser tasks can slot into richer XY.AI workflows—pulling items from email or cloud storage, updating a billing system, an EHR or a payer's portal, or referencing documents—so you can start small and expand over time.



6. Execute tasks the way you need


Run in a specific user's browser, across selected team members' browsers, or on a schedule in the background on a secure virtual machine—whatever fits your operations.


7. Fast and smart


Routine screens replay quickly and deterministically; when something unfamiliar appears, the agent uses AI to reason or follows your rules to get help.


8. Built-in co-pilot


Because executions can happen in a user's own browser, the agent can surface a Chrome notification when it gets stuck or when you want to review before proceeding—approve, and it resumes.


9. Scale and security


Kick off task execution across multiple tabs or users, or schedule headless jobs on virtual desktops. The agent can piggyback on the user's existing, authenticated session, so MFA-protected systems don't block automation.


10. Value on day one


No long IT integration projects required. Your recorded browser tasks effectively become integrations with the systems you already use, in the way you already use them—so teams start saving time immediately and scale themselves from day one.


That's it. Record once, run many, and grow into larger workflows at your pace.


Our XY.AI Browser Agent is a new way of working—better, smarter, and faster.


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See how AI Agents can transform your operations

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