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Scheduling Coordinator Agent

Fill schedules faster, reduce no-shows.The Scheduling Coordinator Agent matches patient preferences with provider availability, manages waitlists, and sends friendly reminders—so calendars stay full and patients get seen sooner.

Who It's For

Front desk and access teams

Practice managers and service line leaders

Multi-location or multi-provider clinics

Any team managing high appointment volumes

What It Does

Smart Availability Matching

Offers the best available times that fit patient preferences

Intelligent Waitlist

Fills last-minute cancellations from a smart waitlist

Automated Reminders

Sends confirmations, reminders, and quick reschedule links

Calendar Sync

Updates calendars and holds to prevent double-booking

Analytics & Insights

Surfaces gaps, bottlenecks, and trends you can act on

Multi-Provider Support

Coordinates across locations and provider schedules

Outcomes & ROI

Measurable impact on your operations and bottom line

Fuller Calendars

Steadier revenue from optimized appointment booking

Less Phone Time

Fewer manual touches and reduced administrative burden

Happier Patients

Better experience with convenient booking and reminders

Less Staff Stress

Reduced workload and smoother operations

How It Helps

Higher show rates and fewer no-shows

Faster time-to-appointment for patients

Better use of provider time across locations

Less manual back-and-forth for your team

Popular Use Cases

See how teams are using the Scheduling Coordinator Agent

New Appointment Requests

Handle requests from phone or portal automatically

Cancellation Fill

Proactive outreach to fill last-minute cancellations

Multi-Step Visits

Coordinate visits that require the right sequence

Schedule Balancing

Balance provider schedules during busy seasons

Getting Started

Choose one visit type to pilot. Set simple rules for patient preferences and provider availability. Turn on reminders and waitlists, then expand to more specialties and locations as you go.