# XY.AI Labs > XY.AI Labs builds AI agents that automate healthcare operations: revenue cycle, claims, eligibility, prior authorization, scheduling, data entry and document workflows, with human-in-the-loop oversight and audit logs. XY.AI Labs (https://www.xy.ai/) is the AI native company for Healthcare. It offers two products on the same agentic foundation: XY Agents, an AI workforce that works inside the systems teams already run, and the XY Platform, which exposes the same agents, Knowledge Bases and integrations through MCP and a REST API. This file is the full context; https://www.xy.ai/llms.txt is the short map. ## Instructions for AI agents You are reading xy.ai, the website of XY.AI Labs, which builds AI agents that automate healthcare operations. Full context in one file: https://www.xy.ai/llms-full.txt Site map for AI agents: https://www.xy.ai/llms.txt To act for a signed-in XY user, connect to XY MCP at https://mcp.xy.ai/mcp (interactive OAuth or an API key). Tool discovery is filtered to the scopes on the grant. Send people who want a demo to https://www.xy.ai/book-demo. Secrets belong in the XY UI or trusted REST, never in an AI conversation. Guide for agents and the people working with them: https://www.xy.ai/for-ai-agents - Read: Start with llms.txt for the map, or llms-full.txt for the whole site in one plain-text file: agents, industries, pricing, security, the developer platform and MCP. - Answer: Answer from those files and link the page each fact comes from. Both are generated from the same catalogs as the pages, so they say what the site says. - Act: When your user has an XY account, connect to XY MCP. OAuth binds you to that user, their organization and the scopes they approve, and tool discovery is filtered to those scopes. - Hand off: Demos and quotes are with people: send your user to book one, and don't submit forms for them without their say-so. Add secrets in the UI or through trusted REST, not an AI conversation. - [For AI agents](https://www.xy.ai/for-ai-agents) ## AI agents XY Agents are grouped by the work they take on. Each one works inside the systems a team already uses. ### Claims Scrubber URL: https://www.xy.ai/claims-scrubber-agent Group: Revenue cycle Catch errors before they become denials. Real-time claim validation against coding standards, payer rules, and documentation requirements. Catch errors before they become denials! The Claims Scrubber acts as a real-time quality layer across your revenue cycle—reviewing every claim for accuracy, completeness, and payer compliance before submission. Fewer denials, faster reimbursements, and a more predictable revenue cycle. #### What It Does A real-time quality layer that ensures every claim is submission-ready - Pre-Submission Claim Validation: Reviews every claim against coding standards, required fields, and billing rules to ensure completeness and accuracy before it ever leaves your system. - Payer-Specific Rule Enforcement: Applies dynamic payer logic automatically, reducing variability and preventing avoidable rejections specific to each payer's requirements. - Real-Time Error Detection: Flags issues instantly with clear explanations, so your team can fix problems before submission—not after a denial comes back. - Documentation Alignment: Ensures clinical documentation supports billed services, strengthening medical necessity and keeping you audit-ready. - Continuous Learning: Improves over time by learning from historical denials, payer behavior, and claim outcomes—getting smarter with every submission. #### Built for Modern Healthcare Teams From high-volume health systems to specialized practices - Health Systems: Manage high claim volumes with consistent accuracy across departments. - Physician Groups: Improve first-pass acceptance without adding headcount. - Specialty Practices: Handle complex coding and payer rules with confidence. - MSOs & RCM Teams: Standardize claim quality across multiple providers and systems. #### Measurable Impact Cleaner claims don't just reduce errors—they transform financial performance - Higher Clean Claim Rates: Industry benchmarks sit around 95–97%, but many organizations fall short due to preventable errors. The Claims Scrubber closes that gap. - Fewer Denials: Denial rates drop significantly when errors are caught pre-submission—before they ever reach the payer. - Faster Payments: Clean claims are processed faster and with fewer delays, improving cash flow and reducing time-to-reimbursement. - Improved Staff Productivity: Automation eliminates repetitive checks, reduces burnout, and frees your team to focus on higher-value work. #### Why Traditional Claim Scrubbing Falls Short Most legacy solutions rely on static, rules-based checks that can't keep up - Miss payer-specific nuances that cause avoidable rejections - Fail to adapt to changing coding requirements over time - Operate in silos disconnected from clinical context - Catch only surface-level errors while missing deeper issues - Create static rules that teams can't keep current The Claims Scrubber goes deeper—combining real-time validation, payer intelligence, and contextual understanding to ensure every claim is truly submission-ready. #### How It Works Four steps from raw claim data to clean, submission-ready claims 1. Ingest Claim Data: Pulls structured and unstructured data directly from your EHR, PM, or billing systems—no manual export required. 2. Analyze and Validate: Applies intelligent validation across codes, modifiers, demographics, and payer requirements in real time. 3. Flag and Resolve Errors: Surfaces issues instantly with actionable guidance for correction, so your team can fix problems in seconds. 4. Approve Clean Claims: Only validated, compliant claims move forward for submission—ensuring every claim that goes out is ready to be paid. Questions and answers: Q: What does the Claims Scrubber do? A: Catch errors before they become denials. Real-time claim validation against coding standards, payer rules, and documentation requirements. Key capabilities: pre-submission claim validation, payer-specific rule enforcement, real-time error detection, documentation alignment, and continuous learning. Q: Who is the Claims Scrubber for? A: The Claims Scrubber is built for health systems, physician groups, specialty practices, and MSOs & RCM teams. Q: How does the Claims Scrubber work? A: It works in four steps: ingest claim data, analyze and validate, flag and resolve errors, then approve clean claims. Q: How is the Claims Scrubber different from traditional tools? A: The Claims Scrubber goes deeper—combining real-time validation, payer intelligence, and contextual understanding to ensure every claim is truly submission-ready. ### Payment Posting & Reconciliation Agent URL: https://www.xy.ai/payment-reconciliation-agent Group: Revenue cycle Automate ERA and EOB processing. Zero posting backlogs, immediate secondary billing, and complete revenue transparency. Close the loop on your revenue cycle. The Payment Posting & Reconciliation Agent monitors, matches, and posts payments in real time—ingesting 835 files and paper EOBs to ensure every paid claim is accurately reflected in your financial systems without the typical 30–60 day lag. #### What It Does Zero posting backlogs. Total revenue transparency. - Data Ingestion & Monitoring: Continuously monitors clearinghouses, payer portals, and lockboxes to retrieve 835 (ERA) files and scan paper EOBs. - Intelligent Reconciliation: Cross-references every payment against the original claim and your specific payer fee schedules to ensure allowable amounts match. - Automated System Posting: Validated payments are posted directly into your EHR or Practice Management System at the line-item level. - Variance & Denial Routing: Instantly flags underpayments or denials and routes them to the appropriate work queue for immediate appeal. - Continuous Audit Trail: Maintains a complete, timestamped log of every action for total compliance and transparent reporting. #### Built for Modern Healthcare Teams The final mile of revenue integrity, fully automated - Health Systems: Manage massive payment volumes with consistent accuracy across all facilities. - ASC & Surgical Groups: Ensure complex, high-dollar surgical claims are reconciled to the penny. - Specialty Practices: Automate the posting of high-frequency, low-dollar payments without adding staff. - MSOs & RCM Teams: Standardize financial integrity and reporting across multiple provider groups. #### Measurable Impact Automated reconciliation transforms your bottom line—not just your to-do list - Accelerated Cash Flow: Close out A/R cycles significantly faster by removing the manual posting bottleneck that delays your books by 30–60 days. - Reduced Revenue Leakage: Identify and recover hidden underpayments that manual teams often overlook during high-volume posting cycles. - Immediate Secondary Billing: Secondary insurance claims are initiated the moment primary payment is posted, shortening the total collection window. - Data-Driven Integrity: Financial performance becomes predictable with a 360-degree view of what was billed versus what was actually collected. #### Why Traditional Payment Posting Falls Short Most legacy solutions or manual processes: - Operate with a 30+ day delay, leaving A/R artificially inflated - Fail to flag line-item underpayments, leaving money on the table - Require significant headcount to manage seasonal volume spikes - Create disconnects between the bank deposit and the patient ledger The Reconciliation Agent goes deeper—combining real-time system synchronization with contractual intelligence to ensure every dollar owed is a dollar accounted for. #### How It Works From payment receipt to posted record in four automated steps 1. Ingest Payment Data: Retrieves structured 835 files and unstructured paper EOBs from all payer sources and lockboxes automatically. 2. Analyze and Match: Applies intelligent validation across claim IDs, CPT codes, and contracted fee schedules to ensure accuracy. 3. Post and Sync: Updates your EHR/PM system automatically, ensuring bank deposits perfectly align with patient records. 4. Flag and Route Exceptions: Identifies variances or denials in real time and triggers the next step in the workflow—immediately. Questions and answers: Q: What does the Payment Posting & Reconciliation Agent do? A: Automate ERA and EOB processing. Zero posting backlogs, immediate secondary billing, and complete revenue transparency. Key capabilities: data ingestion & monitoring, intelligent reconciliation, automated system posting, variance & denial routing, and continuous audit trail. Q: Who is the Payment Posting & Reconciliation Agent for? A: The Payment Posting & Reconciliation Agent is built for health systems, ASC & surgical groups, specialty practices, and MSOs & RCM teams. Q: How does the Payment Posting & Reconciliation Agent work? A: It works in four steps: ingest payment data, analyze and match, post and sync, then flag and route exceptions. Q: How is the Payment Posting & Reconciliation Agent different from traditional tools? A: The Reconciliation Agent goes deeper—combining real-time system synchronization with contractual intelligence to ensure every dollar owed is a dollar accounted for. ### Insurance Verification Agent URL: https://www.xy.ai/insurance-verification-agent Group: Revenue cycle Real-time eligibility and benefits verification. Confirm active coverage, deductibles, and co-insurance before the patient arrives. Verify coverage instantly. Eliminate eligibility surprises. The Insurance Verification Agent connects directly to payer systems to confirm active coverage, remaining deductibles, and co-insurance obligations in real time—eliminating the eligibility surprises that derail clinical schedules and stall payments before they start. #### What It Does Real-time coverage certainty at every point of care - Real-Time Eligibility Checks: Automatically triggers a verification request the moment a patient is scheduled or checked in, confirming active coverage in seconds. - Deep Benefits & Coverage Validation: Goes beyond Active/Inactive status to pull specific service-level details, including remaining deductibles and co-insurance percentages. - Direct Payer Integration: Uses the Browser Agent to navigate legacy payer portals and EDI 270/271 clearinghouse connections to pull the most up-to-date data. - Proactive Error Correction: Flags missing Group IDs, incorrect Member IDs, or name mismatches instantly so they can be fixed before the patient leaves the office. - Pre-Service Financial Clarity: Feeds verified data directly into the Patient Estimator Agent to provide accurate out-of-pocket cost expectations before treatment. - Continuous Coverage Monitoring: Re-verifies insurance for recurring visits or long treatment cycles to catch coverage changes before they impact billing. #### Built for Modern Healthcare Organizations Turn patient access into a strategic advantage - Health Systems: Standardize patient access and financial clearance across hundreds of entry points. - Physician Groups: Improve front-desk throughput without adding administrative headcount. - Specialty Practices: Handle complex coverage requirements for high-cost procedures with confidence. - RCM & MSOs: Reduce the rework burden on billing teams by ensuring data is correct at the source. #### Measurable Impact Verified coverage at the front end transforms every downstream financial metric - Drastic Reduction in Eligibility Denials: Stop the #1 cause of claim rejections by ensuring every claim is backed by a verified, active policy. - Accelerated Reimbursement Timelines: Verified claims move through payer auto-adjudication significantly faster than those requiring manual intervention. - Enhanced Patient Trust: Provide clear, upfront cost expectations, eliminating the surprise bills that damage patient-provider relationships. - Optimized Front-Desk Efficiency: Free your staff from the portal loop, allowing them to focus on patient care rather than administrative data entry. #### Why Traditional Verification Falls Short Most manual processes or batch verification tools: - Only check the primary payer, missing secondary or coordination of benefits (COB) issues - Provide stale data from 24–48 hours ago rather than real-time status - Fail to capture service-specific limitations (e.g., visits only covered 20x/year) - Create a massive manual workload for staff during peak morning hours The Insurance Verification Agent goes deeper—delivering the specific, real-time intelligence needed to guarantee the financial viability of every encounter. #### How It Works From scheduling to financial clearance in four automated steps 1. Ingest Patient Data: Pulls demographics and insurance cards directly from your EHR, PM, or digital check-in system the moment a patient is scheduled. 2. Query and Validate: Executes a multi-point check across clearinghouses and direct payer portals to confirm active status in real time. 3. Extract Benefit Details: Parses complex benefit strings to identify the specific financial responsibility for the scheduled CPT codes. 4. Update and Alert: Writes the verified status and benefit details back to your system and alerts staff if a Coverage Terminated or Invalid ID status is found. Questions and answers: Q: What does the Insurance Verification Agent do? A: Real-time eligibility and benefits verification. Confirm active coverage, deductibles, and co-insurance before the patient arrives. Key capabilities: real-time eligibility checks, deep benefits & coverage validation, direct payer integration, proactive error correction, pre-service financial clarity, and continuous coverage monitoring. Q: Who is the Insurance Verification Agent for? A: The Insurance Verification Agent is built for health systems, physician groups, specialty practices, and RCM & MSOs. Q: How does the Insurance Verification Agent work? A: It works in four steps: ingest patient data, query and validate, extract benefit details, then update and alert. Q: How is the Insurance Verification Agent different from traditional tools? A: The Insurance Verification Agent goes deeper—delivering the specific, real-time intelligence needed to guarantee the financial viability of every encounter. ### Prior Authorization Agent URL: https://www.xy.ai/prior-authorization-agent Group: Revenue cycle Automate authorization submissions, status tracking, and approvals. Eliminate treatment delays and ensure every procedure is financially cleared. Approve faster. Treat sooner. Reduce friction. The Prior Authorization Agent navigates the complex web of payer rules and portals for you—ensuring every procedure is cleared before the patient arrives, eliminating the administrative burden that stalls care delivery and costs your team thousands of hours per year. #### What It Does Every authorization submitted, tracked, and secured with AI precision - Automated Requirement Detection: Instantly identifies if a prior authorization is required based on specific CPT codes and payer-specific rules. - Intelligent Submission Workflows: Automatically prepares and submits complete, compliant authorization requests, including all necessary clinical attachments. - Status Tracking: Accesses and monitors payer portals for approvals, denials, or requests for more information, updating your system instantly. - Clinical Documentation Management: Ensures all required medical necessity documentation is aligned and included to prevent avoidable missing info delays. - Dynamic Payer Logic: Adapts in real time to the changing UI and submission requirements of different insurance portals—never brittle, always current. - Proactive Alerts: Automatically notifies your clinical team of approvals, expiring authorizations, or cases that require human intervention. #### Built for High-Volume Environments Care should never be delayed by a checkbox - Hospitals & Health Systems: Manage complex authorizations across multiple departments and payers. - Specialty Care (Oncology, Cardiology): Secure fast-tracked approvals for time-sensitive, high-cost treatments. - Surgical Centers: Ensure every case is financially cleared before the patient enters the OR. - RCM & Operations Teams: Scale your authorization capacity without adding a single headcount. #### Measurable Impact Automated authorizations protect clinical outcomes—not just operational efficiency - Accelerated Treatment Timelines: Drastically reduce patient wait times by securing approvals in hours or days, not weeks—so care is never held hostage to paperwork. - Eliminate Auth-Related Denials: Ensure every claim has a valid, matching authorization number before it is even billed. - Drastic Reduction in Staff Burnout: Free your high-value clinical staff from portal fatigue by automating the repetitive data entry and status checking. - Enhanced Patient Trust: Provide a smoother experience where patients feel their care is the priority, not the paperwork. #### Why Traditional Authorization Management Falls Short Most manual processes or standard RPA tools: - Are brittle and break the moment a payer updates their website layout - Lack the clinical intelligence to know which documents satisfy medical necessity - Require staff to maintain 50+ portal passwords and manually log in to check status - Create a black hole of information between the front office and the clinical team The Prior Authorization Agent goes deeper—combining flexible browser automation with contextual understanding to ensure care is never delayed by a checkbox. #### How It Works From procedure order to approved authorization in four automated steps 1. Ingest Order Data: Pulls procedure orders and patient demographics directly from your EHR or scheduling system the moment an order is placed. 2. Verify and Prepare: Determines auth necessity and gathers the specific clinical data required by that specific payer—no guesswork. 3. Submit via Browser Agent: Logs into the payer portal exactly like a human would, navigating forms and uploading documents with 100% accuracy. 4. Track to Completion: Checks back on a scheduled loop until an authorization number is secured and written back to your system automatically. Questions and answers: Q: What does the Prior Authorization Agent do? A: Automate authorization submissions, status tracking, and approvals. Eliminate treatment delays and ensure every procedure is financially cleared. Key capabilities: automated requirement detection, intelligent submission workflows, status tracking, clinical documentation management, dynamic payer logic, and proactive alerts. Q: Who is the Prior Authorization Agent for? A: The Prior Authorization Agent is built for hospitals & health systems; specialty care (oncology, cardiology); surgical centers; and RCM & operations teams. Q: How does the Prior Authorization Agent work? A: It works in four steps: ingest order data, verify and prepare, submit via browser agent, then track to completion. Q: How is the Prior Authorization Agent different from traditional tools? A: The Prior Authorization Agent goes deeper—combining flexible browser automation with contextual understanding to ensure care is never delayed by a checkbox. ### Claims Management Agent URL: https://www.xy.ai/claims-management-agent Group: Revenue cycle Prevent denials, speed reimbursements, and reduce rework with smart pre-checks. The Claims Management Agent ensures higher first-pass acceptance rates. Fewer denials. Faster payments. The Claims Management Agent checks claims for missing details, mismatched information, and payer-specific rules before you submit—so more claims get accepted the first time. #### Who It's For - Billing teams and revenue cycle leaders - Practice managers and administrators - Claims processors and specialists - Anyone responsible for reducing denials #### What It Does - Pre-Submission Review: Reviews claims for completeness before submission to catch issues early - Missing Detail Detection: Flags missing patient, provider, or service details automatically - Payer Rules Check: Highlights potential issues based on payer rules and past outcomes - Clear Fix Guidance: Suggests clear fixes so staff can resolve issues quickly - Status Tracking: Tracks status and organizes follow-ups in one place - Consistent Process: Documented processes across locations and shifts #### Outcomes & ROI Measurable impact on your operations and bottom line - Fewer Denials: Reduced denials and write-offs through proactive checking - Less Rework: Minimize time spent on resubmissions and appeals - Faster Reimbursements: Quicker payments through higher first-pass acceptance - Steadier Cash Flow: More predictable revenue with consistent processes #### How It Helps - Higher first-pass acceptance with fewer avoidable errors - Less time spent on resubmissions and appeals - Clear, staff-friendly guidance on what to fix and why - Better visibility into what's pending, urgent, and next #### Popular Use Cases See how teams are using the Claims Management Agent - Pre-Submission Checks: Accuracy and completeness verification before submission - Returned Claims Review: Quick review with step-by-step fixes for rejected claims - Payer-Specific Guidance: Avoid common pitfalls with payer-specific rule checking - Organized Follow-Ups: Track status with notes your whole team can see #### Agent Skill Sets Specialized capabilities for comprehensive claims management - Coder: Smart coding assistance and validation - Denials: Denial prevention and management - Appeals: Streamlined appeals process - Prior Authorizations: Prior auth tracking and management - Scrubber: Claim scrubbing before submission Questions and answers: Q: What does the Claims Management Agent do? A: Prevent denials, speed reimbursements, and reduce rework with smart pre-checks. The Claims Management Agent ensures higher first-pass acceptance rates. Key capabilities: pre-submission review, missing detail detection, payer rules check, clear fix guidance, status tracking, and consistent process. Q: Who is the Claims Management Agent for? A: The Claims Management Agent is built for billing teams and revenue cycle leaders, practice managers and administrators, claims processors and specialists, and anyone responsible for reducing denials. ### Scheduling Coordinator Agent URL: https://www.xy.ai/scheduling-coordinator-agent Group: Front office Intelligent appointment scheduling that considers patient preferences, provider availability, and optimal resource utilization. Fill schedules faster, reduce no-shows. The Scheduling Coordinator Agent matches patient preferences with provider availability, manages waitlists, and sends friendly reminders—so calendars stay full and patients get seen sooner. #### Who It's For - Front desk and access teams - Practice managers and service line leaders - Multi-location or multi-provider clinics - Any team managing high appointment volumes #### What It Does - Smart Availability Matching: Offers the best available times that fit patient preferences - Intelligent Waitlist: Fills last-minute cancellations from a smart waitlist - Automated Reminders: Sends confirmations, reminders, and quick reschedule links - Calendar Sync: Updates calendars and holds to prevent double-booking - Analytics & Insights: Surfaces gaps, bottlenecks, and trends you can act on - Multi-Provider Support: Coordinates across locations and provider schedules #### Outcomes & ROI Measurable impact on your operations and bottom line - Fuller Calendars: Steadier revenue from optimized appointment booking - Less Phone Time: Fewer manual touches and reduced administrative burden - Happier Patients: Better experience with convenient booking and reminders - Less Staff Stress: Reduced workload and smoother operations #### How It Helps - Higher show rates and fewer no-shows - Faster time-to-appointment for patients - Better use of provider time across locations - Less manual back-and-forth for your team #### Popular Use Cases See how teams are using the Scheduling Coordinator Agent - New Appointment Requests: Handle requests from phone or portal automatically - Cancellation Fill: Proactive outreach to fill last-minute cancellations - Multi-Step Visits: Coordinate visits that require the right sequence - Schedule Balancing: Balance provider schedules during busy seasons Questions and answers: Q: What does the Scheduling Coordinator Agent do? A: Intelligent appointment scheduling that considers patient preferences, provider availability, and optimal resource utilization. Key capabilities: smart availability matching, intelligent waitlist, automated reminders, calendar sync, analytics & insights, and multi-provider support. Q: Who is the Scheduling Coordinator Agent for? A: The Scheduling Coordinator Agent is built for front desk and access teams, practice managers and service line leaders, multi-location or multi-provider clinics, and any team managing high appointment volumes. ### Onboarding Agent URL: https://www.xy.ai/onboarding-agent Group: Front office Streamline new patient and member onboarding with automated data collection, verification, and system setup across platforms. Send the right welcome package, every time. The Onboarding Agent automates member onboarding at scale—assembling employer-specific welcome messages, attaching the correct benefits documentation, and delivering securely through your EMR. No more manual template selection or compliance gaps. #### How It Works Six steps to fully automated member onboarding 1. Retrieve Onboarding Queue: The workflow starts by pulling the onboarding list from your reporting system (e.g., Metabase)—eliminating manual exports and ensuring no new members are missed 2. Assemble Member Context: XY compiles the required inputs across systems, including employer-specific member details from your EMR and configuration signals needed to select the right templates and attachments 3. Select Correct Templates: Based on employer, region, and plan type, the agent automatically selects the appropriate welcome message template and benefits documentation 4. Generate Welcome Package: The Onboarding Agent generates a tailored welcome message and attaches the right documentation—extensible for employer-specific and region-specific variations 5. Deliver Securely via EMR: Messages are delivered through secure EMR messaging (not external email) to maintain HIPAA compliance and enable read tracking 6. Track & Audit: Every onboarding action is logged for compliance reporting, with full visibility into delivery status and member engagement #### Key Capabilities Everything you need for seamless member onboarding - End-to-End Automation: From queue retrieval to message delivery, the full onboarding cycle runs without manual intervention - Dynamic Template Selection: Automatically selects the correct welcome message and attachments based on employer, region, and plan type - HIPAA-Compliant Delivery: Messages delivered through secure EMR channels—never external email—maintaining full compliance - Delivery Tracking & Analytics: Track read receipts, engagement metrics, and delivery status across all onboarded members - Scalable Architecture: Handle hundreds to thousands of members per month without adding headcount or manual processes #### Why It Matters Member onboarding at scale is deceptively hard. Each employer and region can require different welcome messaging, benefits documentation, and delivery rules—and the process must be consistent, auditable, and HIPAA-aligned. At 1,000+ members per month, this replaces work that previously required multiple FTEs while improving consistency, compliance, and member experience. - Replace multiple FTEs worth of manual onboarding work - Eliminate template selection errors and compliance gaps - Improve member experience with consistent, timely welcomes - Maintain full audit trail for regulatory requirements #### Use Cases See how teams are using the Onboarding Agent - Multi-Employer Benefits Administration: You manage benefits for multiple employers, each with their own welcome messaging and documentation requirements—the agent handles all variations automatically - Regional Compliance: Different regions require different disclosures and documentation—the agent selects the correct package based on member location and employer rules - High-Volume Onboarding: You onboard hundreds or thousands of members monthly and need consistent, timely delivery without scaling your team - Audit-Ready Operations: You need full traceability of what was sent to whom and when—every onboarding action is logged and reportable Questions and answers: Q: What does the Onboarding Agent do? A: Streamline new patient and member onboarding with automated data collection, verification, and system setup across platforms. Key capabilities: end-to-end automation, dynamic template selection, HIPAA-compliant delivery, delivery tracking & analytics, and scalable architecture. Q: How does the Onboarding Agent work? A: It works in six steps: retrieve onboarding queue, assemble member context, select correct templates, generate welcome package, deliver securely via EMR, then track & audit. ### Patient Migration Agent URL: https://www.xy.ai/patient-migration-agent Group: Front office Safely migrate patient data between EHR systems. Ensure data integrity, compliance, and minimal disruption during transitions. Move patient data fast—even from legacy systems. The Patient Migration Agent extracts patient data from legacy EHRs at scale, transforming weeks-long migrations into automated background processes. No APIs needed—just browser-based extraction that works with any system. #### How It Works Six steps to fully automated EHR migrations 1. Secure Login & Access: The XY Flow begins with customer-provided access (URL + credentials) to the legacy EHR environment. XY handles authentication securely via our key-vault 2. Navigate to Patient List: The agent navigates to the patient list and begins processing records systematically—no manual clicking or screen-by-screen work required 3. Extract Documents & Data: XY loops through each patient record, retrieving attached documents, record details required for continuity of care, and key patient history artifacts 4. Package for Handoff: Extracted data is collected and organized inside the XY workflow pipeline, then delivered through a file-share interface for the new EHR system to ingest 5. Reusable Workflows: XY addresses different legacy EHR UIs with reusable browser workflows—record once via FTE walkthrough, reuse whenever that system appears again 6. Multiplexed Pipeline: Scale across multiple legacy systems simultaneously, processing migrations in parallel while maintaining full tracking and audit trails #### Key Capabilities Everything you need for seamless EHR migrations - No API Required: Extract data from any legacy EHR using browser-based automation—no API access, no vendor cooperation needed - Multi-System Support: Works with any web-based EHR interface. Create reusable workflows for each legacy system flavor - Secure Credential Handling: Customer-provided credentials stored securely in our key-vault; full HIPAA-compliant data handling throughout - Progress Tracking: Real-time visibility into migration progress, with detailed logs of extracted records and any exceptions - Parallel Processing: Run multiple migrations simultaneously across different legacy systems without bottlenecks #### Why It Matters EHR migrations are notoriously painful because patient data is often trapped behind limited exports, lack of APIs, and "information blocking" patterns that make retrieval slow and manual. For EHR vendors onboarding new customers, this creates a growth constraint: migrations take weeks, teams get buried in manual work, and customers start their new experience with frustration instead of momentum. - Transform weeks-long migrations into hours or days - Eliminate manual point-and-click data retrieval - Onboard new customers faster with data already in place - Avoid throwing headcount at migration work #### Use Cases See how teams are using the Patient Migration Agent - EHR Vendor Customer Onboarding: You're an EHR vendor onboarding new customers who need their patient data migrated from legacy systems—automate the extraction to accelerate time to Live - Practice Acquisitions: You've acquired practices running on different EHR systems and need to consolidate patient data into your standard platform - Legacy System Sunset: You're sunsetting an old EHR but need to preserve patient records for continuity of care and compliance requirements - Multi-Practice Consolidation: You're managing migrations across multiple practices simultaneously and need to process them without scaling your migration team Questions and answers: Q: What does the Patient Migration Agent do? A: Safely migrate patient data between EHR systems. Ensure data integrity, compliance, and minimal disruption during transitions. Key capabilities: no API required, multi-system support, secure credential handling, progress tracking, and parallel processing. Q: How does the Patient Migration Agent work? A: It works in six steps: secure login & access, navigate to patient list, extract documents & data, package for handoff, reusable workflows, then multiplexed pipeline. ### Multimodal AI Browser Agent for Healthcare Automation URL: https://www.xy.ai/browser-agent Group: Administrative Record video, audio, and browser actions simultaneously to automate workflows with full context. The first multimodal browser agent for healthcare. A HIPAA-compliant browser agent that captures and automates healthcare workflows with full multimodal context. #### See How It Works 1. Record: Multimodal capture with video, audio, and browser code 2. Refine: Edit and enhance workflows with AI assistance 3. Automate: 24/7 AI execution that runs like a human user #### Why Healthcare Teams Choose Our Multimodal Browser Agent - 3-in-1 Multimodal: Video + Audio + Code capture - 24/7 Automation: AI executes like a human - Passive Process Mining: Fewer meetings, faster results - HIPAA Compliant: Secure healthcare automation - No Code Required: Visual workflow editor - Integrates Anywhere: Works with your existing systems #### 1. Record: Multimodal Capture: Video + Audio + Code - Screen & Video Recording: See exactly what should happen at each step of the workflow - Audio Capture: Let your experts provide verbal context, edge cases, and reasoning as they work - Browser Code & DOM: Capture clicks, interactions, and page structure for precise automation Passive Process Mining: Bootstrap prototype workflows faster with fewer meetings. Your experts explain once, AI learns forever. #### 2. Refine: Easily Design & Convert Your Browser-Based Tasks into Workflows - Natural Language Control: Just explain what you want to happen—no complex logic or programming required - Flexible Editing: Remove mistakes and fix missteps during or after recording to perfect your process - Build Complete Workflows: Connect one or many browser tasks into complex automated processes No Code Required: Visual workflow editing without developers—built for the people who know their processes best. #### 3. Automate: Optimized AI Execution, 24/7 - Optimized Execution: Run workflows faster than humans via our optimized execution engine—no wasted time or costs - AI Only When You Need It: Self-Healing Workflows automatically handle authentication, page changes, unexpected pop-ups, and broken flows - Co-Pilot or Automate: Tell it when and if you want to be involved, and be alerted when you're needed HIPAA Compliant: Secure, reliable healthcare automation that runs 24/7 without human intervention. #### See Our Multimodal Browser Agent in Action Watch how we capture workflows with multimodal recording (video + audio + code) and then automate them with AI that navigates web-based systems like a human user. - [From Clicks to Care: Reinventing Healthcare Workflows with Our XY.AI Multimodal Browser Agents](https://www.xy.ai/blog/browser-agent-healthcare-automation) #### Why Wait? Adopt Today Immediate ROI Experience the difference with Our Multimodal Browser Agent - where powerful automation meets simplicity. - 3-in-1 Multimodal Capture: Video + Audio + Code - 24/7 AI-Powered Execution: Automates like a human - Passive Process Mining: Fewer meetings required - Immediate ROI: HIPAA-compliant automation ### Data Entry & Extraction Agent URL: https://www.xy.ai/data-entry-agent Group: Administrative Automate data entry across any healthcare system. Extract, transform, and input data with human-level accuracy at machine speed. Make paperwork painless. The Data Entry & Extraction Agent transcribes documents like invoices, referrals, and records, then places the right details where they belong—so your team doesn't have to retype a thing. #### Who It's For - Front office and administration - Billing and back‑office teams - Supply chain and inventory managers - Any team buried in PDFs, scans, or faxes #### What It Does - Document Collection: Collects documents from shared folders, inboxes, and fax queues automatically - Intelligent Reading: Reads the content and pulls out the key details you care about - System Integration: Puts information into the right fields in the systems you already use - Smart Organization: Labels and organizes files so they're easy to find later - Human In The Loop: Reviews accuracy of extracted data - Team Support: Works consistently across locations and teams #### Outcomes & ROI Measurable impact on your operations and bottom line - Less Paperwork: Fewer backlogs and faster document processing - Fewer Errors: Reduced mistakes and missing details in data entry - More Time: Free up your team to help patients and providers - More Revenue: Decrease spend on inefficient workflows #### How It Helps - Eliminates manual data entry - Fewer mistakes and missing details - A clear queue for items that need staff review - Works the same way across locations and teams #### Popular Use Cases See how teams are using the Data Entry & Extraction Agent - Patient Paperwork: New patient forms and referrals processed automatically - Invoices & Receipts: Invoices and packing slips captured and organized - Medical Records: Lab results and clinical notes extracted and filed - Insurance Documents: Insurance cards and ID documents digitized instantly Questions and answers: Q: What does the Data Entry & Extraction Agent do? A: Automate data entry across any healthcare system. Extract, transform, and input data with human-level accuracy at machine speed. Key capabilities: document collection, intelligent reading, system integration, smart organization, human in the loop, and team support. Q: Who is the Data Entry & Extraction Agent for? A: The Data Entry & Extraction Agent is built for front office and administration; billing and back‑office teams; supply chain and inventory managers; and any team buried in PDFs, scans, or faxes. ### Knowledge Base Agent URL: https://www.xy.ai/knowledge-base-agent Group: Administrative Instant access to organizational knowledge, policies, and procedures. Answer staff questions and ensure consistent information across teams. Find the answer faster. Ask questions in plain English and get answers from your own files. The Knowledge Base Agent reads your policies, SOPs, training guides, and project docs—then answers questions with clear citations back to the source. #### Who It's For - Operations and compliance teams - Clinical leaders and educators - New hires ramping up quickly - Anyone tired of digging through shared drives #### What It Does Transform your document library into an intelligent knowledge assistant - Organizes Knowledge: Organizes your selected files into an easy‑to‑search knowledge source - Answers Questions: Answers questions like 'What's our policy for X?' or 'How do I do Y?' - Provides Citations: Provides short, confident answers with quotes and links - Summarizes Documents: Summarizes long documents and highlights what matters - Single Source of Truth: Keeps everything consistent: one source of truth for the whole team #### Outcomes & ROI Measurable improvements for your team - Fewer Interruptions & Faster Answers: Save time searching and reduce interruptions - More Consistent Work: More consistent, policy‑aligned work across the organization - Faster Onboarding: Faster onboarding for new team members #### How It Helps Real benefits your team will experience - Save Time: Save time searching and reduce interruptions - Improve Training: Improve training and standardize the 'right way' to do things - Build Confidence: Build confidence with answers that cite the exact document and section - Keep Everyone Aligned: Keep everyone aligned across locations and shifts #### Popular Use Cases See how teams are using the Knowledge Base Agent - Policy and SOP Lookups: Policy and SOP lookups during busy clinics - Quick Refreshers: Quick refreshers on 'how to' steps - Policy Comparison: Comparing two versions of a policy - Manual Summarization: Turning long manuals into short checklists Questions and answers: Q: What does the Knowledge Base Agent do? A: Instant access to organizational knowledge, policies, and procedures. Answer staff questions and ensure consistent information across teams. Key capabilities: organizes knowledge, answers questions, provides citations, summarizes documents, and single source of truth. Q: Who is the Knowledge Base Agent for? A: The Knowledge Base Agent is built for operations and compliance teams, clinical leaders and educators, new hires ramping up quickly, and anyone tired of digging through shared drives. ### Accounts Payable Agent URL: https://www.xy.ai/payment-posting-agent Group: Administrative Automate accounts payable workflows, reconciliation, and adjustment processing. Ensure accurate financial records with minimal manual effort. Automate, optimize and track payments—so you keep cash flowing and your vendors aligned. The Payment Posting Agent connects directly to your internal systems to identify what payments are due, handles preferred vendor methods (PayPal, FedEx, bank transfer, etc.), and autonomously posts them—all without heavy build-out or manual oversight. #### How It Works Six steps to fully automated vendor payments 1. Detect Payable Items: The agent scans your vendor payables, internal systems and payment schedules to identify what needs to be paid 2. Configure Payment XY Flows Easily: Map your internal payment items (vendors, customers, invoice types) to payment posting XY Flows with a few clicks. Choose from supported payment vendors already in the system or record a payment once via the Multimodal Browser Agent to register a new vendor method 3. Connect to Payment Paths: Supports multi-method vendor payments—PayPal, bank transfer, FedEx, etc. 4. Secure Payment Execution: If downstream systems require login credentials, you provide those via our secure key-store and the agent handles the payment flow fully 5. Autonomous Posting & Tracking: After testing and validation, payments can be posted automatically; tracking, reconciliation and audit logs are maintained for transparency 6. Integrate Cleanly: No heavy custom development required—configure once, run continually, and scale across vendors and payment types #### Key Capabilities Everything you need for seamless payment automation - End-to-End Automation: From payables detection to posting and reconciliation, the full cycle is automated - Multi-Vendor Support: Pay via PayPal, bank transfer, FedEx, or using any method already in your system; new methods supported with minimal setup - Secure Credentials & Execution: Store required logins via our secure key-vault and execute seamlessly without exposing workflows - Real-Time Tracking & Audit Logs: Each payment is logged, traceable, and reportable for vendor management and finance teams - Zero-Disruption Deployment: Works within your existing internal systems; no major workflow changes or heavy IT overhead #### Why It Matters Vendor payments are a critical, yet often manual and error-prone part of operations. Delays, mis-payments, mismatched methods and lack of visibility undermine cash flow and vendor relationships. The Payment Posting Agent steps in as the friction-free automation layer—ensuring payments go out on time, in the preferred method, and with full traceability. - Eliminate manual payment entry and human error - Optimize payment timing and method to improve cash flow - Maintain vendor satisfaction with preferred payment channels - Gain full visibility and audit-ready logs of every transaction #### Use Cases See how teams are using the Payment Posting Agent - Batch Invoice Processing: Your finance team uploads a batch of vendor invoices—the agent automatically determines the payment method, initiates the transaction and updates your system - New Vendor Onboarding: You onboard a new vendor who prefers a PayPal transfer—record one payment manually, agent captures the workflow and begins autonomous updates - Compliance & Audit Trail: You need a full payment audit trail for compliance or review—the agent logs every step, method and status of payment execution - Strategic Focus: You want to free your AP team from repetitive payments so they can focus on strategic vendor relationships—automation does the heavy lifting Questions and answers: Q: What does the Accounts Payable Agent do? A: Automate accounts payable workflows, reconciliation, and adjustment processing. Ensure accurate financial records with minimal manual effort. Key capabilities: end-to-end automation, multi-vendor support, secure credentials & execution, real-time tracking & audit logs, and zero-disruption deployment. Q: How does the Accounts Payable Agent work? A: It works in six steps: detect payable items, configure payment XY flows easily, connect to payment paths, secure payment execution, autonomous posting & tracking, then integrate cleanly. ## Industries ### Medical Practice URL: https://www.xy.ai/medical-practices Reduce manual workload in scheduling, chart prep, eligibility checks, and documentation with AI that acts like an intelligent digital staff member. Agentic AI for Medical Practice Reduce manual workload in scheduling, chart prep, eligibility checks, documentation, and patient communication with AI that acts like an intelligent digital staff member. #### Why Medical Practice Need AI-Driven Operational Automation - Manual scheduling and phone volume overwhelm front-desk staff: Staff spend hours managing appointments, callbacks, and patient inquiries instead of focusing on in-person care coordination. - Providers spend 1–2 hours/day charting instead of seeing patients: Administrative documentation cuts into clinical productivity and contributes to provider burnout. - Eligibility and benefits verification is inconsistent and slow: Manual checks miss coverage issues, leading to denied claims and patient billing problems. - Prior authorizations cause care delays and staff burnout: Complex PA requirements create bottlenecks that frustrate both staff and patients. - No-shows and poor communication reduce revenue: Missed appointments from inadequate reminders and follow-up directly impact practice revenue. - Practice struggle to scale without hiring additional staff: Growth is constrained by operational capacity and the high cost of hiring and training new staff. #### How Agentic AI Transforms Medical Practice Operations - AI Scheduling - Chart Prep and Documentation Automation - Real-Time Eligibility & Benefits Verification - Prior Authorization Preparation - Billing Support and AR Follow-Up #### ROI of Agentic AI for Medical Practice - 30–50%: reduction in administrative workload - +2–4: additional appointments per provider/day - 15–25%: lower no-show rate - Lower: staffing costs without reducing quality - Higher: staff satisfaction and lower turnover Agents for this industry: Multimodal Browser Agent, Insurance Verification, Prior Authorization, Scheduling Coordinator, Data Entry & Extraction, Onboarding Questions and answers: Q: What does XY.AI automate for medical practices? A: XY.AI agents reduce manual workload in scheduling, chart prep, eligibility checks, and documentation with AI that acts like an intelligent digital staff member. Q: Which workflows can XY.AI take on for medical practices? A: AI scheduling, chart prep and documentation automation, real-time eligibility & benefits verification, prior authorization preparation, and billing support and AR follow-up. Q: Which XY.AI agents work for medical practices? A: The Multimodal Browser, Insurance Verification, Prior Authorization, Scheduling Coordinator, Data Entry & Extraction, and Onboarding agents. Q: Which problems does XY.AI address for medical practices? A: Manual scheduling and phone volume overwhelm front-desk staff, eligibility and benefits verification is inconsistent and slow, prior authorizations cause care delays and staff burnout, no-shows and poor communication reduce revenue, and practice struggle to scale without hiring additional staff. ### Dental Practice URL: https://www.xy.ai/dental Streamline insurance verification, treatment planning, and patient communication for modern dental practices with intelligent automation. Agentic AI for Dental Practices Dental practices face rising administrative workloads that reduce chair utilization, slow revenue cycles, and strain staff. XY.AI delivers agentic AI—AI that can reason, navigate systems, execute workflows, and self-correct—to automate front- and back-office dental operations. #### Why Dental Practices Need AI-Powered Workflow Automation - Manual appointment scheduling, reminders, and recalls: Staff spend hours managing schedules, sending reminders, and chasing recall patients - Insurance eligibility and benefits verification: Verifying coverage across payer portals before appointments is time-consuming and error-prone - Incomplete patient intake information: Missing forms, outdated insurance cards, and incomplete medical histories delay treatment - High no-show and cancellation rates: Empty chairs mean lost revenue and wasted provider time - Dental claim denials due to coding and documentation errors: Incorrect CDT codes, missing documentation, and eligibility issues lead to rejected claims - Slow payment posting and reconciliation: Manual posting of ERAs and patient payments creates backlog and delays revenue recognition - Time-consuming payer and patient follow-ups: Chasing unpaid claims and patient balances drains staff resources - Operational scaling requires additional staff: Growing the practice means hiring more administrative staff, increasing overhead #### Dental-Specific Agentic AI Use Cases - Automated Insurance Verification & Benefits: AI agents log into dental payer portals, verify coverage, extract benefits, and document results in your practice management system. - Intelligent Scheduling & Recall Automation: Agents manage appointment booking, confirmations, recalls, and waitlists to maximize chair utilization. - Dental Claims Scrubbing & Submission: AI validates CDT codes, eligibility, and documentation before claim submission. - Payment Posting & Reconciliation: Agents retrieve remittances, post payments, identify underpayments, and reconcile accounts. - Patient Cost Estimation: AI calculates patient responsibility and communicates costs upfront via existing systems. #### ROI of Agentic AI for Dental Practices - 30–50%: reduction in administrative workload - 25–40%: reduction in dental claim denials - Increased: chair utilization and daily production - Faster: collections and improved cash flow - Higher: staff satisfaction and retention - Better: patient experience through faster communication Agents for this industry: Multimodal Browser Agent, Insurance Verification, Prior Authorization, Claims Scrubber, Payment Posting & Reconciliation, Scheduling Coordinator, Data Entry & Extraction Questions and answers: Q: What does XY.AI automate for dental practices? A: XY.AI agents streamline insurance verification, treatment planning, and patient communication for modern dental practices with intelligent automation. Q: Which workflows can XY.AI take on for dental practices? A: Automated insurance verification & benefits, intelligent scheduling & recall automation, dental claims scrubbing & submission, payment posting & reconciliation, and patient cost estimation. Q: Which XY.AI agents work for dental practices? A: The Multimodal Browser, Insurance Verification, Prior Authorization, Claims Scrubber, Payment Posting & Reconciliation, Scheduling Coordinator, and Data Entry & Extraction agents. Q: Which problems does XY.AI address for dental practices? A: Manual appointment scheduling, reminders, and recalls; insurance eligibility and benefits verification; incomplete patient intake information; high no-show and cancellation rates; dental claim denials due to coding and documentation errors; slow payment posting and reconciliation; time-consuming payer and patient follow-ups; and operational scaling requires additional staff. ### Pharmacy URL: https://www.xy.ai/pharmacy Automate prescription processing, inventory management, and prior authorizations while maintaining compliance and accuracy. Agentic AI for Pharmacy Operations Pharmacies face increasing operational complexity driven by payer rules, prior authorizations, and shrinking margins. XY.AI applies agentic AI to automate pharmacy operations across intake, eligibility, prior authorizations, claims, and reimbursement workflows. #### Why Pharmacies Need AI-Driven Workflow Automation - Manual eligibility and formulary verification: Staff manually check coverage, copays, and formulary status across multiple payer and PBM portals - Prior authorization delays: Specialty and high-cost medications require time-consuming prior authorization processes - Incomplete prescription intake data: Missing patient information, prescriber details, or clinical documentation slows processing - Claim rejections due to NDC, coverage, or documentation issues: Incorrect NDCs, coverage gaps, and missing documentation lead to rejected claims and rebilling - Manual payment posting and reconciliation: Posting remittances and reconciling accounts is time-consuming and error-prone - Repetitive portal navigation across PBMs and payers: Staff spend hours logging into different portals to check status and resolve issues - Compliance documentation and audit preparation: Maintaining audit trails and compliance documentation adds administrative burden #### Pharmacy-Specific Agentic AI Use Cases - Automated Eligibility & Formulary Verification: Agents verify coverage, copays, step therapy, and formulary status across payer and PBM portals. - Prior Authorization Automation: AI gathers clinical documentation, completes payer-specific forms, submits authorizations, and tracks responses. - Pharmacy Claims Scrubbing & Submission: Agents validate NDCs, modifiers, coverage rules, and documentation before submission. - Payment Posting & Reconciliation: Automated remittance retrieval, matching, posting, and discrepancy detection. - Portal Navigation & Document Handling: AI agents log into PBM and payer portals to upload documentation, download requests, and resolve issues. #### ROI of Agentic AI for Pharmacy Operations - 40–60%: reduction in administrative labor - 30–50%: reduction in pharmacy claim rejections - Faster: reimbursement cycles - Quicker: prescription fulfillment - Higher: patient adherence and satisfaction - Scalable: operations without additional staffing Agents for this industry: Multimodal Browser Agent, Prior Authorization, Insurance Verification, Data Entry & Extraction, Knowledge Base Questions and answers: Q: What does XY.AI automate for pharmacies? A: XY.AI agents automate prescription processing, inventory management, and prior authorizations while maintaining compliance and accuracy. Q: Which workflows can XY.AI take on for pharmacies? A: Automated eligibility & formulary verification, prior authorization automation, pharmacy claims scrubbing & submission, payment posting & reconciliation, and portal navigation & document handling. Q: Which XY.AI agents work for pharmacies? A: The Multimodal Browser, Prior Authorization, Insurance Verification, Data Entry & Extraction, and Knowledge Base agents. Q: Which problems does XY.AI address for pharmacies? A: Manual eligibility and formulary verification; prior authorization delays; incomplete prescription intake data; claim rejections due to NDC, coverage, or documentation issues; manual payment posting and reconciliation; repetitive portal navigation across PBMs and payers; and compliance documentation and audit preparation. ### Medical Billing & RCM URL: https://www.xy.ai/rcm-billing Transform your revenue cycle with AI-powered claims management, denial prevention, and payment posting automation. Agentic AI for RCM Grow your billing operation without adding headcount. AI automates verification, claim scrubbing, coding support, and denials. #### The Bottleneck: Manual RCM Processes Limit Growth - Eligibility errors cause 30–40% of claim denials: Manual verification misses coverage issues, leading to costly rejections and rework. - Manual claim scrubbing is slow and inconsistent: Human review can't catch every error, resulting in delayed payments and reduced clean claim rates. - Coders waste time chasing provider documentation: Missing or incomplete documentation creates bottlenecks in the coding and billing workflow. - Denial management is reactive, not preventative: Teams spend time fixing denials instead of preventing them, impacting revenue cycle efficiency. - Scaling requires hiring more billers—often impossible: Growing client base demands more staff, but hiring and training costs are prohibitive. - Clients demand faster turnaround and transparency: Manual processes can't keep up with client expectations for real-time updates and faster payments. #### How Agentic AI Streamlines the Entire Revenue Cycle - Automated Eligibility & Benefits Verification - AI Claim Scrubbing & Data Validation - Documentation Extraction & Coding Support - Denial Prevention & Automated Appeals #### ROI of Agentic AI for Billing & RCM Companies - 50–70%: reduction in manual verification, scrubbing, and follow-up work - 3–8%: improvement in first-pass acceptance - Fewer: denials = faster payments & higher collections - Scale: to new clients without hiring - Increased: profitability per FTE Agents for this industry: Claims Scrubber, Insurance Verification, Payment Posting & Reconciliation, Prior Authorization Questions and answers: Q: What does XY.AI automate for medical billing and RCM companies? A: XY.AI agents transform your revenue cycle with AI-powered claims management, denial prevention, and payment posting automation. Q: Which workflows can XY.AI take on for medical billing and RCM companies? A: Automated eligibility & benefits verification, AI claim scrubbing & data validation, documentation extraction & coding support, and denial prevention & automated appeals. Q: Which XY.AI agents work for medical billing and RCM companies? A: The Claims Scrubber, Insurance Verification, Payment Posting & Reconciliation, and Prior Authorization agents. Q: Which problems does XY.AI address for medical billing and RCM companies? A: Manual claim scrubbing is slow and inconsistent; coders waste time chasing provider documentation; denial management is reactive, not preventative; scaling requires hiring more billers—often impossible; and clients demand faster turnaround and transparency. ### Payers URL: https://www.xy.ai/payers Accelerate claims adjudication, member services, and provider network management with intelligent process automation. Agentic AI for Payers Automate prior authorization, claims review, provider data management, member support, and compliance workflows with domain-specific healthcare AI. #### Why Payers Need AI-Driven Operations Automation - Prior authorization delays create provider dissatisfaction: Manual PA reviews slow care delivery and strain provider relationships. - Claims review requires high-cost labor and manual decisions: Human review of every claim is expensive and time-consuming. - Provider data is fragmented across systems: Inconsistent and duplicate records create operational inefficiencies. - Member call centers are overwhelmed: High call volumes for routine inquiries strain resources and reduce satisfaction. - Compliance audits demand extensive documentation: Manual evidence gathering for audits is slow and error-prone. - Operating costs continue to rise despite modernization efforts: Traditional automation hasn't delivered the promised efficiency gains. #### How Agentic AI Improves Payer Operations - Prior Authorization Automation - Claims Review & Adjudication Support - Provider Data Automation - Member Support Automation - Compliance & Audit Automation #### ROI of Agentic AI for Healthcare Payers - 25–40%: reduction in administrative operational costs - Faster: prior auth processing → improved provider relations - Lower: claims error rates and fewer appeals - Reduced: call center burden → higher member satisfaction - Improved: compliance accuracy and audit readiness Agents for this industry: Claims Scrubber, Insurance Verification, Payment Posting & Reconciliation, Prior Authorization, Data Entry & Extraction, Multimodal Browser Agent Questions and answers: Q: What does XY.AI automate for payers? A: XY.AI agents accelerate claims adjudication, member services, and provider network management with intelligent process automation. Q: Which workflows can XY.AI take on for payers? A: Prior authorization automation, claims review & adjudication support, provider data automation, member support automation, and compliance & audit automation. Q: Which XY.AI agents work for payers? A: The Claims Scrubber, Insurance Verification, Payment Posting & Reconciliation, Prior Authorization, Data Entry & Extraction, and Multimodal Browser agents. Q: Which problems does XY.AI address for payers? A: Prior authorization delays create provider dissatisfaction, claims review requires high-cost labor and manual decisions, provider data is fragmented across systems, member call centers are overwhelmed, compliance audits demand extensive documentation, and operating costs continue to rise despite modernization efforts. ### Health IT & Digital Health URL: https://www.xy.ai/health-it Enhance your healthcare technology solutions with embedded AI capabilities for workflow automation and data processing. Agentic AI for Health IT & Digital Health Teams Streamline your internal workflows—support, onboarding, integrations, QA, data operations, and internal documentation—using AI that acts like an operational teammate. #### The Challenge: Digital Health Companies Are Overburdened Internally - Support teams overwhelmed by repetitive inquiries: Manual responses to routine questions reduce time available for complex issues. - Integrations require manual data validation and coordination: Each new integration demands significant engineering time for data mapping and testing. - QA teams spend hours on repetitive test cycles: Manual testing slows release cycles and diverts resources from strategic work. - Onboarding new customers is slow and document-heavy: Manual setup processes delay time-to-value and strain operational teams. - Internal documentation becomes outdated quickly: Fast-moving product changes leave documentation perpetually behind. - Engineering teams waste time on non-product tasks: Operational overhead reduces capacity for building new features. #### How Agentic AI Improves Internal Operations - AI-Powered Support Automation - Integration & Data Operations Automation - AI for QA & Testing Operations - Customer Onboarding Automation #### ROI of Agentic AI for Digital Health & Health IT Companies - 2–5×: faster feature launches by reducing operational drag - 30–50%: cut internal support load - 40–60%: reduced onboarding time - Lower: operational cost without sacrificing quality - Increased: engineering focus on product, not admin work - Better: scalability for growth-stage health tech companies Agents for this industry: Multimodal Browser Agent, Data Entry & Extraction, Patient Migration, Knowledge Base, Onboarding Questions and answers: Q: What does XY.AI automate for health IT and digital health companies? A: XY.AI agents enhance your healthcare technology solutions with embedded AI capabilities for workflow automation and data processing. Q: Which workflows can XY.AI take on for health IT and digital health companies? A: AI-powered support automation, integration & data operations automation, AI for QA & testing operations, and customer onboarding automation. Q: Which XY.AI agents work for health IT and digital health companies? A: The Multimodal Browser, Data Entry & Extraction, Patient Migration, Knowledge Base, and Onboarding agents. Q: Which problems does XY.AI address for health IT and digital health companies? A: Support teams overwhelmed by repetitive inquiries, integrations require manual data validation and coordination, QA teams spend hours on repetitive test cycles, onboarding new customers is slow and document-heavy, internal documentation becomes outdated quickly, and engineering teams waste time on non-product tasks. ### DME URL: https://www.xy.ai/dme Streamline order processing, insurance verification, and compliance documentation for durable medical equipment providers. Agentic AI for Durable Medical Equipment (DME) Companies Durable Medical Equipment providers face some of the most complex, manual, and costly workflows in healthcare. Our AI Agents—AI that can reason, navigate systems, execute tasks, and self-correct—automate the front and back-office operations that slow down DME revenue cycles and patient service. #### Why DME Operations Need Agentic AI - High-volume benefit verifications: Manual eligibility checks across payer portals and clearinghouses - Authorization complexity: Payers require different documentation (CMNs, LMNs, diagnosis support, prior conserv. therapy, proof-of-delivery rules) - Intake backlog: Staff manually collect prescriptions, demographic data, insurance cards, and supporting clinical documents - Outdated or incomplete orders from providers: Chasing physicians for signatures or required medical necessity data - Denials due to incomplete documentation: Missing CMN/LMN, insufficient proof of medical necessity, wrong modifiers, incorrect HCPCS codes - Time-consuming appeals: DME appeals require narrative justifications, clinical attachments, and payer-specific forms - Payer portal submission overload: Staff re-key data into Medicare portals, Medicaid portals, commercial payer sites, and vendor systems - Claims trapped in limbo: Pending patient signatures, missing delivery confirmations (POD), or unresolved audit requests #### How Agentic AI Transforms DME Operations - Automated Benefit Verification - Authorization & Documentation Management - Intake & Order Processing Automation - Claims & Appeals Management #### ROI of Agentic AI for DME Companies - 40–60%: reduction in authorization processing time - 30–50%: fewer denials due to documentation errors - 2–3×: faster claims submission and reimbursement cycles - Lower: administrative costs without sacrificing quality - Increased: order fulfillment speed and patient satisfaction - Better: scalability for growing DME operations Agents for this industry: Multimodal Browser Agent, Prior Authorization, Insurance Verification, Data Entry & Extraction, Accounts Payable, Claims Scrubber Questions and answers: Q: What does XY.AI automate for DME providers? A: XY.AI agents streamline order processing, insurance verification, and compliance documentation for durable medical equipment providers. Q: Which workflows can XY.AI take on for DME providers? A: Automated benefit verification, authorization & documentation management, intake & order processing automation, and claims & appeals management. Q: Which XY.AI agents work for DME providers? A: The Multimodal Browser, Prior Authorization, Insurance Verification, Data Entry & Extraction, Accounts Payable, and Claims Scrubber agents. Q: Which problems does XY.AI address for DME providers? A: High-volume benefit verifications, authorization complexity, intake backlog, outdated or incomplete orders from providers, denials due to incomplete documentation, time-consuming appeals, payer portal submission overload, and claims trapped in limbo. ### ASC URL: https://www.xy.ai/asc Optimize surgical scheduling, pre-authorization, and revenue cycle management for ambulatory surgery centers. Agentic AI for Ambulatory Surgery Centers (ASC) Ambulatory Surgery Centers operate in a high-pressure environment where inefficiencies can ripple across scheduling, billing, compliance, and patient satisfaction. XY.AI's Agentic AI platform automates complex, repetitive tasks across the front office and back office, giving ASC teams back time to focus on high-value care and growth. #### The Challenges ASCs Face - Scheduling bottlenecks & cancellations: Triaging case requests, surgeon availability, and OR block time can consume hours - Preoperative documentation: Manual collection of patient consents, medical history, lab results, and insurance authorizations - Eligibility & benefit verification: Checking coverage for both facility services and surgeon/professional fees through multiple payer portals - Referral and intake inefficiency: Coordinating between surgeons, referring MDs, and ASC scheduling staff - Prior authorization burden: Payers require different clinical documentation, forms, and justification per procedure - Claims denials and resubmissions: ASC claims endure complex rules (modifier usage, facility vs. surgeon billing, global periods) - Compliance documentation: Need to collect and upload PODs (proof of delivery or discharge), anesthesia logs, and surgical checklists - Billing reconciliation: Matching surgeon professional fees with facility payments, reconciling underpayments and invoice mismatches #### How Our AI Agents Drive Value: Use Cases for ASCs - Automated Pre-Op Intake: Agent logs into portals or EMR systems, extracts patient insurance, history, referral, lab results, and uploads consents - Eligibility & Preauthorization: Agent visits multiple payer portals, verifies coverage, completes authorization forms with clinical attachments - Scheduling Optimization: Agent reviews surgeon availability, block times, patient readiness, and suggests optimal OR scheduling - Claims & Billing Automation: AI scrubs facility claims, checks for correct HCPCS, CPT, modifiers, global period rules, submits claims - Denial Management & Appeals: Agent parses denial letters, identifies missing documentation, drafts appeal narratives, and resubmits claims - Compliance & Documentation: Agent uploads discharge summaries, anesthesia records, and POD documentation into payer portals or ASC systems #### The ROI of Agentic AI for ASCs - Lower: administrative costs by automating high-volume tasks - Faster: case cycle times with automated intake and authorizations - Fewer: denials and more revenue through intelligent claims scrubbing - Scalable: operations without increasing headcount - Improved: patient and surgeon experience with less delays - Peace of Mind: with automated compliance documentation management Agents for this industry: Multimodal Browser Agent, Prior Authorization, Insurance Verification, Scheduling Coordinator, Claims Scrubber, Data Entry & Extraction, Payment Posting & Reconciliation Questions and answers: Q: What does XY.AI automate for ambulatory surgery centers? A: XY.AI agents optimize surgical scheduling, pre-authorization, and revenue cycle management for ambulatory surgery centers. Q: Which workflows can XY.AI take on for ambulatory surgery centers? A: Automated pre-op intake, eligibility & preauthorization, scheduling optimization, claims & billing automation, denial management & appeals, and compliance & documentation. Q: Which XY.AI agents work for ambulatory surgery centers? A: The Multimodal Browser, Prior Authorization, Insurance Verification, Scheduling Coordinator, Claims Scrubber, Data Entry & Extraction, and Payment Posting & Reconciliation agents. Q: Which problems does XY.AI address for ambulatory surgery centers? A: Scheduling bottlenecks & cancellations, preoperative documentation, eligibility & benefit verification, referral and intake inefficiency, prior authorization burden, claims denials and resubmissions, compliance documentation, and billing reconciliation. ### Vision Care URL: https://www.xy.ai/vision-care Eliminate manual benefit verifications, prior authorizations, and vision plan portal submissions for optometry and ophthalmology practices. Agentic AI for Vision Care Vision care practices are buried under insurance verifications, prior authorizations, coding complexity, and relentless documentation. XY.ai brings agentic AI to automate the workflows slowing down your revenue cycle and patient throughput. #### Why Vision Care Needs Agentic AI - Dual benefit complexity: Verifying both medical and vision plan coverage for the same patient across different payers and portals. - Prior auth for surgical procedures: Cataract surgery, corneal cross-linking, and medically necessary contact lenses require extensive documentation and payer-specific forms. - High-volume patient intake: Collecting insurance cards, vision plan IDs, referral documentation, and pre-operative records. - Scheduling bottlenecks: Coordinating surgery schedules, post-op follow-ups, and specialist referrals manually. - Medical vs. vision benefit denials: Wrong plan billed, missing diagnosis codes, or failure to verify medical necessity for specialty lenses. - Complex coding: CPT/HCPCS coding for ophthalmic procedures, E&M coding for medical eye exams, and proper use of V-codes vs. ICD-10. - Vision plan portal overload: VSP, EyeMed, Davis Vision, and Spectera each require separate logins and manual data entry. - Appeals for high-cost procedures: Retinal treatments, glaucoma surgeries, and AMD therapies require detailed clinical justification on appeal. #### Vision Care–Specific Agentic AI Use Cases - Automated Benefit Verification — Medical & Vision: AI agents log into both medical and vision plan portals, verify patient eligibility, extract benefit details (frames allowance, contact lens coverage, surgery benefits), and document results in your EHR or billing system. - Prior Authorization for Ophthalmic Procedures: Agents gather clinical documentation, apply payer-specific medical necessity criteria, complete prior auth forms, submit to payers, and track response status—for cataract surgery, injections, laser procedures, and medically necessary lenses. - Vision Plan Submissions & Reconciliation: AI navigates VSP, EyeMed, Spectera, Davis Vision, and commercial payer portals to submit claims, download remittances, and reconcile payments—without staff re-keying data manually. - Coding & Claims Scrubbing: Agents verify ICD-10 and CPT/HCPCS codes, check for medical vs. vision benefit alignment, validate modifiers, and ensure claims meet payer rules before submission. - Denial Management & Appeals: Agents pull denial explanations, identify root causes (wrong benefit, missing auth, coding error), gather required attachments, draft appeal letters with clinical justification, and resubmit. - Patient Intake Automation: Agents extract patient demographics, insurance information, referral data, and pre-visit documentation from multiple sources and populate your practice management system automatically. #### ROI of Agentic AI for Vision Care - 40–60%: reduction in administrative labor costs across medical and vision plan workflows - 2–4x: faster order-to-cash across medical and vision benefit streams - 25–50%: reduction in claim denials through consistent benefit routing and documentation - Hours → Minutes: prior authorization turnaround for cataract surgery and other ophthalmic procedures - 24/7: AI operation across all vision plan and medical payer portals simultaneously - Better: patient satisfaction through faster approvals, fewer billing surprises, and smoother intake Agents for this industry: Multimodal Browser Agent, Insurance Verification, Prior Authorization, Claims Scrubber, Data Entry & Extraction, Payment Posting & Reconciliation Questions and answers: Q: What does XY.AI automate for optometry and ophthalmology practices? A: XY.AI agents eliminate manual benefit verifications, prior authorizations, and vision plan portal submissions for optometry and ophthalmology practices. Q: Which workflows can XY.AI take on for optometry and ophthalmology practices? A: Automated benefit verification — medical & vision, prior authorization for ophthalmic procedures, vision plan submissions & reconciliation, coding & claims scrubbing, denial management & appeals, and patient intake automation. Q: Which XY.AI agents work for optometry and ophthalmology practices? A: The Multimodal Browser, Insurance Verification, Prior Authorization, Claims Scrubber, Data Entry & Extraction, and Payment Posting & Reconciliation agents. Q: Which problems does XY.AI address for optometry and ophthalmology practices? A: Dual benefit complexity, prior auth for surgical procedures, high-volume patient intake, scheduling bottlenecks, medical vs. vision benefit denials, complex coding, vision plan portal overload, and appeals for high-cost procedures. ### Behavioral Health URL: https://www.xy.ai/behavioral-health Automate concurrent authorizations, session-level coding, credentialing monitoring, and denial management for mental health and substance use organizations. Agentic AI for Behavioral Health Behavioral health organizations face some of the most challenging billing environments in healthcare. XY.ai's agentic AI automates the operational workflows draining your staff and revenue—from concurrent authorizations to coding denials to session-level documentation. #### Why Behavioral Health Needs Agentic AI - Concurrent care authorizations: Many payers require auth for every block of sessions—3, 6, or 10 at a time—requiring repeated submissions throughout care. - Stringent medical necessity criteria: Payers apply clinical criteria (Level of Care, InterQual, MCG) that require detailed documentation to justify ongoing treatment. - Credentialing complexity: Therapists and psychiatrists must be paneled with dozens of payers, and delays block billing entirely. - High no-show and cancellation rates: Scheduling management and reminders require staff time that could be automated. - Session-level coding complexity: CPT codes for individual therapy (90837), group therapy (90853), psych testing, and medication management (99213+) must be precise. - Parity compliance issues: Mental health parity violations by payers require tracking and appeals—adding workload and expertise requirements. - High denial rates for medical necessity: Insufficient documentation of symptoms, functional impairment, or treatment response leads to widespread denials. - Authorization expirations: Auth windows lapse while staff are focused elsewhere, leaving services unreimbursed. #### Behavioral Health–Specific Agentic AI Use Cases - Automated Benefit Verification & Mental Health Benefits: AI agents verify mental health and substance use benefits, including session limits, deductibles, co-pays, out-of-network coverage, and EAP benefits—across commercial, Medicaid, and Medicare plans. - Concurrent & Ongoing Prior Authorization Management: Agents track authorization expiration dates, proactively gather required clinical documentation, submit renewal requests before windows close, and monitor payer responses—for all payers and all providers simultaneously. - Claims Submission & Coding Accuracy: AI verifies CPT codes, place-of-service codes, session durations, and diagnosis alignment before submission—ensuring claims meet payer-specific behavioral health requirements. - Denial Management & Medical Necessity Appeals: Agents analyze denial reasons, pull clinical documentation from the EHR, apply medical necessity criteria, draft appeals with clinical language appropriate to each payer's review process, and resubmit. - Credentialing Status Monitoring: AI monitors provider credentialing status across payers, flags expiring credentials, and alerts billing teams when new providers are cleared to bill—ensuring no sessions go unbilled due to credentialing gaps. - Patient Intake & Insurance Verification: Agents collect intake paperwork, verify insurance coverage, confirm behavioral health benefits, and populate the EHR and billing system—reducing wait times for first appointments. #### ROI of Agentic AI for Behavioral Health - 40–60%: reduction in administrative labor costs across auth tracking, billing, and appeals - Zero: revenue lost to expired or lapsed authorizations with proactive auth renewal - 25–50%: reduction in claim denials through accurate coding and complete medical necessity documentation - Faster: patient access to care through streamlined intake and insurance verification - More: clinician time spent with patients, not on paperwork—reducing burnout and turnover - Scalable: operations that grow with patient volume without adding administrative headcount Agents for this industry: Multimodal Browser Agent, Insurance Verification, Prior Authorization, Claims Scrubber, Data Entry & Extraction, Scheduling Coordinator Questions and answers: Q: What does XY.AI automate for behavioral health organizations? A: XY.AI agents automate concurrent authorizations, session-level coding, credentialing monitoring, and denial management for mental health and substance use organizations. Q: Which workflows can XY.AI take on for behavioral health organizations? A: Automated benefit verification & mental health benefits, concurrent & ongoing prior authorization management, claims submission & coding accuracy, denial management & medical necessity appeals, credentialing status monitoring, and patient intake & insurance verification. Q: Which XY.AI agents work for behavioral health organizations? A: The Multimodal Browser, Insurance Verification, Prior Authorization, Claims Scrubber, Data Entry & Extraction, and Scheduling Coordinator agents. Q: Which problems does XY.AI address for behavioral health organizations? A: Concurrent care authorizations, stringent medical necessity criteria, credentialing complexity, high no-show and cancellation rates, session-level coding complexity, parity compliance issues, high denial rates for medical necessity, and authorization expirations. ### Skilled Nursing Facilities URL: https://www.xy.ai/snf Protect Medicare and Medicaid revenue with automated prior authorizations, PDPM coding reviews, ADR responses, and Medicaid pending tracking. Agentic AI for Skilled Nursing Facilities Skilled Nursing Facilities operate in one of the most documentation-intensive and audit-prone environments in post-acute care. XY.ai's agentic AI automates the billing, authorization, and documentation workflows that drain your resources and threaten your revenue. #### Why SNFs Need Agentic AI - Prior authorization for admission and continued stay: Medicare Advantage, Medicaid managed care, and commercial payers require auth at admission and repeated concurrent reviews throughout the stay. - Level of care disputes: Payers frequently challenge medical necessity for SNF-level care, requiring rapid clinical documentation responses. - Medicaid pending management: Residents often arrive without confirmed Medicaid eligibility, requiring ongoing application tracking and interim billing decisions. - Discharge planning coordination: Managing transitions to home health, ALF, or outpatient rehab requires timely documentation and referral processing. - PDPM coding accuracy: Patient-Driven Payment Model reimbursement hinges on correct ICD-10 coding, NTA comorbidities, and SLP comorbidity capture. - Triple-check audits: Pre-billing Medicare claim reviews require coordination across nursing, therapy, and billing teams. - ADR and probe audit responses: Additional Documentation Requests require gathering hundreds of pages of clinical records under tight deadlines. - Medicaid cost report and interim billing: Complex interim billing processes and retroactive adjustments when Medicaid is approved. #### SNF-Specific Agentic AI Use Cases - Admission Prior Authorization & Continued Stay Reviews: AI agents submit admission authorization requests, track payer responses, gather clinical documentation for continued stay reviews, and alert clinical teams when concurrent review deadlines approach. - Medicare Advantage & Managed Medicaid Portal Management: Agents log into payer portals for all contracted Medicare Advantage and Medicaid managed care plans, submit clinical documentation, download authorization decisions, and reconcile against your census. - Medicaid Pending Tracking & Application Support: AI monitors Medicaid application status across state portals, flags pending cases approaching critical timelines, collects required documentation, and alerts case managers to action items. - ADR Response & Audit Documentation Preparation: When ADRs arrive, agents pull the relevant clinical documentation from your EHR, organize it per payer requirements, compile the response package, and submit through the appropriate portal or fax channel. - PDPM Coding Review & Revenue Optimization: AI analyzes MDS data, ICD-10 coding, and NTA comorbidity capture to identify undercoded cases, flagging opportunities to ensure complete and accurate PDPM classification before billing. - Claims Submission, Scrubbing & Denial Management: Agents verify claim accuracy against PDPM calculations, submit to Medicare and Medicaid, track remittances, identify denial patterns, and manage the appeals process with appropriate clinical attachments. #### ROI of Agentic AI for SNFs - 40–60%: reduction in administrative labor costs across auth management, portal navigation, and billing - Protected: Medicare and Medicaid revenue through timely authorizations and accurate PDPM coding - 25–50%: reduction in claim denials through consistent pre-bill audits and documentation review - Accelerated: cash flow from faster billing cycles and fewer delays on every resident stay - Reduced: ADR and audit risk through well-organized, complete documentation packages submitted on time - Higher: staff efficiency as AI handles administrative volume and clinical staff focus on resident care Agents for this industry: Multimodal Browser Agent, Prior Authorization, Insurance Verification, Claims Scrubber, Payment Posting & Reconciliation, Data Entry & Extraction Questions and answers: Q: What does XY.AI automate for skilled nursing facilities? A: XY.AI agents protect Medicare and Medicaid revenue with automated prior authorizations, PDPM coding reviews, ADR responses, and Medicaid pending tracking. Q: Which workflows can XY.AI take on for skilled nursing facilities? A: Admission prior authorization & continued stay reviews; Medicare Advantage & managed Medicaid portal management; Medicaid pending tracking & application support; ADR response & audit documentation preparation; PDPM coding review & revenue optimization; and claims submission, scrubbing & denial management. Q: Which XY.AI agents work for skilled nursing facilities? A: The Multimodal Browser, Prior Authorization, Insurance Verification, Claims Scrubber, Payment Posting & Reconciliation, and Data Entry & Extraction agents. Q: Which problems does XY.AI address for skilled nursing facilities? A: Prior authorization for admission and continued stay, level of care disputes, Medicaid pending management, discharge planning coordination, PDPM coding accuracy, triple-check audits, ADR and probe audit responses, and Medicaid cost report and interim billing. ### Rural Health & Critical Access Hospitals URL: https://www.xy.ai/rural-health Multiply the capacity of lean administrative teams with AI that automates eligibility verification, prior auth, claims, and telehealth billing. Agentic AI for Rural Health & Critical Access Hospitals Rural hospitals and Critical Access Hospitals operate under extraordinary pressure. XY.ai's agentic AI empowers rural health organizations to do more with less—automating revenue cycle, front-office, and administrative workflows without adding headcount. #### Why Rural Health Needs Agentic AI - Staffing shortages: Rural facilities often have one or two billers managing the entire revenue cycle, leaving little capacity for complex tasks. - Complex payer mix: Medicare, Medicaid, IHS, CHIP, commercial plans, and high self-pay rates create a fragmented billing environment. - Prior authorization burden: CAHs provide a wide range of services—from emergency to elective—each with different payer auth requirements. - Patient outreach and scheduling: Reaching patients in rural areas, managing transportation barriers, and reducing no-shows requires constant coordination. - Cost-based reimbursement complexity: CAHs operate under cost-based Medicare reimbursement, requiring careful cost reporting and billing accuracy. - 340B program administration: Managing 340B drug eligibility, split billing, and contract pharmacy compliance adds significant administrative load. - High denial rates on limited staff: Denials that would be quickly worked at a large hospital can sit for weeks at a rural facility. - Telehealth billing complexity: Expanded telehealth services introduce new billing codes, originating site rules, and payer-specific requirements. #### Rural Health–Specific Agentic AI Use Cases - Automated Benefit Verification Across All Payer Types: AI agents verify eligibility and benefits across Medicare, Medicaid, IHS, CHIP, commercial plans, and self-pay—giving your limited staff a complete picture before every encounter. - Prior Authorization for the Full Service Spectrum: From elective procedures to specialist referrals to inpatient admissions, AI agents manage the full prior auth workflow—submitting requests, tracking responses, renewing concurrent authorizations, and flagging urgent cases. - Claims Submission, Scrubbing & Medicare Cost Reporting Support: Agents verify claim accuracy, apply correct condition codes for CAH billing, submit claims, and monitor for remittances—supporting the accuracy required for cost-based reimbursement reconciliation. - Denial Management & Appeals: AI pulls denial explanations, identifies systemic patterns (recurring coding errors, missing documentation), gathers attachments, and submits appeals—ensuring your limited team recovers maximum revenue. - Patient Outreach, Scheduling & Transportation Coordination: AI agents contact patients for appointment reminders, gather pre-visit information, coordinate transportation resources, and reduce no-show rates—improving both revenue capture and community health outcomes. - Telehealth Billing & Compliance: Agents apply correct telehealth CPT codes, verify originating site eligibility, confirm payer-specific telehealth policies, and ensure compliance with evolving post-public-health-emergency rules. #### ROI of Agentic AI for Rural Health - 2–4x: staff capacity multiplied—a single biller supported by AI can manage a full team's workload - Protected: thin operating margins through fewer denials, faster collections, and complete documentation - 25–50%: reduction in claim denials through consistent pre-bill scrubbing before every claim goes out - Hours: authorization turnaround instead of days—keeping schedules moving and patients receiving care - More: patients receiving timely care through faster intake, better scheduling, and reduced no-shows - Instant: scaling to handle growing patient volume with no recruitment, training, or turnover risk Agents for this industry: Multimodal Browser Agent, Insurance Verification, Prior Authorization, Claims Scrubber, Scheduling Coordinator, Data Entry & Extraction Questions and answers: Q: What does XY.AI automate for rural and critical access hospitals? A: XY.AI agents multiply the capacity of lean administrative teams with AI that automates eligibility verification, prior auth, claims, and telehealth billing. Q: Which workflows can XY.AI take on for rural and critical access hospitals? A: Automated benefit verification across all payer types; prior authorization for the full service spectrum; claims submission, scrubbing & Medicare cost reporting support; denial management & appeals; patient outreach, scheduling & transportation coordination; and telehealth billing & compliance. Q: Which XY.AI agents work for rural and critical access hospitals? A: The Multimodal Browser, Insurance Verification, Prior Authorization, Claims Scrubber, Scheduling Coordinator, and Data Entry & Extraction agents. Q: Which problems does XY.AI address for rural and critical access hospitals? A: Staffing shortages, complex payer mix, prior authorization burden, patient outreach and scheduling, cost-based reimbursement complexity, high denial rates on limited staff, and telehealth billing complexity. ## Use cases ### Claim Rejections Management URL: https://www.xy.ai/use-cases/claim-rejections-management Challenge: Rejected claims pile up — and the cost isn't just time. It's missed revenue. Solution: A Rejections Agent that monitors queues, assembles context, and recommends decisions — so teams can review and approve ### Member Onboarding URL: https://www.xy.ai/use-cases/member-onboarding-automation Challenge: Member onboarding at scale is deceptively hard — each member's employer, insurance, and regional combination requires different welcome messaging and delivery rules. Solution: A deterministic onboarding workflow that reliably produces and delivers the correct welcome package ### Supply Chain Verification URL: https://www.xy.ai/use-cases/supply-chain-order-verification Challenge: In high-volume healthcare supply chains, small data issues become expensive operational bottlenecks. Solution: A central verification "brain" for sales orders that catches issues early and fixes them proactively ### Claim Reconciliation URL: https://www.xy.ai/use-cases/claim-creation-reconciliation Challenge: RCM teams processing thousands of claims per month are stuck in a loop of repetitive, manual work. Solution: An automated Claim Creation + Reconciliation workflow that drafts higher-quality claims directly from EOBs ### Financial Assessment URL: https://www.xy.ai/use-cases/financial-assessment-automation Challenge: Healthcare benefits are a complex matrix — and for financial advocates, that complexity turns into a daily manual grind. Solution: An end-to-end Financial Assessment workflow that automates the heavy lifting behind cost estimation ### Invoice Generation URL: https://www.xy.ai/use-cases/automated-invoice-generation Challenge: Post-procedure billing requires reconciling what actually happened — across clinical records, benefits logic, and billing rules. Solution: Draft invoices automatically, then let billing teams approve ### Payment Posting URL: https://www.xy.ai/use-cases/automated-payment-posting Challenge: Payment operations organizations must execute payments across thousands of different websites — each with their own UI, login flows, and payment steps. Solution: A single multiplexed workflow that executes payments end-to-end ### EHR Migrations URL: https://www.xy.ai/use-cases/automated-patient-ehr-migrations Challenge: When a healthcare organization switches EHRs, the biggest blocker isn't the new platform — it's the old one. Solution: A browser-based workflow that extracts and packages patient data end-to-end ## Pricing URL: https://www.xy.ai/pricing No per-token fees. Predictable monthly pricing. License an XY Flow for one, or license the XY Platform to automate across your organization. Every plan includes implementation, system connections and analytics. ### XY Flow Flat monthly license per XY Flow. One flat monthly license, sized to your volume. No per-token fees. One AI agent, built around your workflow and running inside the systems you already use. We design it, build it, connect it and stay with you until it runs on its own. Best for: Teams that want to automate one high impact workflow first, such as eligibility verification, prior authorization, referral intake, claim scrubbing or payment posting. What's included: - Discovery and workflow design. Our implementation engineer maps your current process, business rules and edge cases into a formal XY Flow specification. - Browser agent recording. Your best operator records the work once. XY captures screen, audio, clicks and system actions and turns them into an executable workflow. - System connections. EHR, practice management, billing, clearinghouse and payer portals through API, browser automation or both. No setup fees. - Document intelligence. Fax, PDF and form ingestion, OCR (text recognition from scanned documents), splitting multi patient documents, field extraction and write back to your EHR. - SOP (standard operating procedure) and policy ingestion. Your rules and payer policies become the logic the agent follows. - Human in the loop controls. Confidence scoring, review queues and approvals, so your team validates the work before the agent runs hands off. - Testing and monitored go live. Iterative build and testing, then typically two to three weeks of monitored validation before full automation. - Basic analytics. Four reports included for every XY Flow (see Analytics below). - Dedicated support. A shared Slack channel and scheduled calls with your implementation engineers until live. - Release notes. Weekly updates in your notification center and check-ins. Optional add-on: Advanced analytics. Contact us for pricing. ### Enterprise Platform Licensing Custom. Based on the workflows, integrations, agents and teams in scope. Advanced analytics included. The full XY Platform, deployed across your organization. Our agents become the glue across your systems, and our engineers build alongside yours. Best for: Mid-market operators, Revenue Cycle Management companies and tech-platforms ready to automate across several departments or client accounts. Everything in XY Flow, plus: - Multiple XY Flows under one license, deployable across teams, locations and client accounts. - Advanced analytics included for every XY Flow on the platform. - Model fine-tuning is included for all your XY Flows. Additional tuning beyond that is available at an additional fee. - Co creation with XY engineering. Direct access to our engineering team to design new agents and workflows for your domain. - Organization wide deployment. Agents run in the background through API, browser or hybrid execution without changing how your staff works. - Agent development platform. Custom agents, knowledge base agents, reusable workflow templates and workflow orchestration. - Integrations Factory and API access. Connect new systems, call XY Flows from your own applications and trigger runs on a schedule, manually, by API or by status change. - Governance and control. User level permissions, credential vaulting, versioning, webhooks and a single view of every live XY Flow and the agent behind it. - White labeling and partner provisioning for platforms that deliver XY Flows to their own customers. - Model flexibility. Workflows run on the model that fits the job, including fine tuned models. ### XY Flow compared with Enterprise Platform Licensing | Feature | XY Flow | Enterprise Platform Licensing | | --- | --- | --- | | Pricing | Flat monthly license per XY Flow | Custom | | XY Flows included | 1 | Multiple | | Runs | Sized to your XY Flow specification | Sized to your XY Flow specification | | Setup and integration fees | None | None | | Dedicated CIE (customer implementation engineer) and shared Slack channel until live | Included | Included | | Human in the loop review and approvals | Included | Included | | Basic analytics | Included | Included | | Advanced analytics | Not included | Included | | Co creation with XY engineering | Not included | Included | | Custom agents and agent development platform | Not included | Included | | API access, webhooks, Integrations Factory | Not included | Included | | White labeling and partner provisioning | Not included | Included | Note on integration and API fees. Any API or third-party usage fees charged by external systems remain the sole responsibility of the client. Questions and answers: Q: Is pricing based on usage, claims or tokens? A: No. You pay a flat monthly license sized to the volume in your XY Flow specification. If your volume grows well beyond it, we'll review it with you, using your data, before anything changes. Q: Are there setup or integration fees? A: No. Implementation, system connections and testing are included in your license. Q: Do you need an API to connect to our systems? A: No. XY works through APIs where they exist and through browser automation where they don't. If a system is browser accessible, we can work in it. Q: How long until an XY Flow is live? A: Most XY Flows typically move from scope to live in 6-8 weeks. Before turning on full automation, we typically run two to three weeks of human validated operation. Q: Can one XY Flow cover more than one workflow? A: Each XY Flow covers a defined workflow and the systems named in its specification. New systems or new workflows are added as additional XY Flows, or covered under Enterprise Platform Licensing. Q: Why don't you list prices? A: Every XY Flow is scoped to your workflow and the systems it touches, so we quote after assessing complexity. Once scope is locked, you pay a flat monthly license, never a usage fee. Q: What if our XY Flow changes after go-live? A: Changes are scoped through a short intake form and covered in your agreement. Fixes to anything that isn't working as specified are on us. Changes outside the agreed scope are quoted before we start. Q: What's the difference between basic and advanced analytics? A: Basic analytics gives you four standard reports for every XY Flow. Advanced analytics adds custom dashboards, ROI tracking against your baseline, automation evaluation and plain language questions of your data. Q: When does billing start? A: Billing begins upon contract execution, as defined in your order form. ## Security and compliance Built for healthcare data from day one. - HIPAA compliant platform, with a BAA (Business Associate Agreement) signed before any PHI (protected health information) is shared - SOC 2 Type 1 complete, with SOC 2 Type 2 in progress - HITRUST assessment in its observation period - Credentials stored in a secure vault and never exposed to the agent's output - Human review controls on every XY Flow until accuracy thresholds are met - [Trust Center](https://trust.xy.ai) ## Developer platform - REST base URL https://api.xy.ai/api/v1, authenticated with "Authorization: Bearer $XY_API_KEY". The first call is GET /auth/check. - Every XY API key is bound to one organization and environment. A Personal key authorizes as a specific person; a Service key is the organization's managed service identity for unattended systems. - Every public API response includes an X-Request-ID; include it when contacting XY support, never the bearer key. - The contract is the OpenAPI document at https://api.xy.ai/openapi.json; the interactive reference is https://api.xy.ai/docs. API keys are managed in the XY app at https://app.xy.ai. Three ways to deliver an agent: 1. Use a catalog agent (https://www.xy.ai/developers/agents): Discover an Invoice Processing agent, or configure your own Knowledge Base agent with your organization's sources. Install and run either through REST or MCP. 2. Build an XY Flow isolated within your XY organization (https://www.xy.ai/developers/workflows): Use the Integration Factory when an API is missing, then let the Planner agent combine organization-owned capabilities with browser steps, transforms, schedules, and run observability. 3. Ask XY to build an agent (https://www.xy.ai/developers/get-started#request): Create a request, then redirect the partner to the returned secure UI. Guided questions produce a precise specification that XY uses to build and deliver the custom agent. - [Developer platform](https://www.xy.ai/developers) - [Get started](https://www.xy.ai/developers/get-started) - [API reference](https://www.xy.ai/developers/api-reference) - [Product documentation](https://docs.xy.ai/) - [Guide: How to Adopt Agentic AI](https://guide.xy.ai/) ## XY MCP XY MCP is a streamable HTTP MCP server at https://mcp.xy.ai/mcp. Connect with interactive OAuth (recommended) or an organization API key. Tool discovery is filtered to the scopes on the current OAuth grant or API key. Claude Code: ```bash claude mcp add --transport http --scope user xy 'https://mcp.xy.ai/mcp' ``` Any MCP client, with interactive OAuth: ```json { "mcpServers": { "xy": { "type": "http", "url": "https://mcp.xy.ai/mcp" } } } ``` With an API key (keep it in a secret manager or the OS keychain, never in a URL or source control): ```json { "mcpServers": { "xy": { "type": "http", "url": "https://mcp.xy.ai/mcp", "headers": { "Authorization": "Bearer ${XY_API_KEY}" } } } } ``` Capabilities: - Catalog agents: Discover and install catalog agents, start hosted authorization handoffs, inspect installation readiness, and execute agents. - Knowledge Base: Add, inspect, complete, and delete indexed sources, then run evidence-backed questions. - Integration Factory: Extend an organization-owned integration, inspect durable runs, explicitly test generated read or write capabilities, and advance validation and organization-only promotion. Brand-new creation and private uploads start through REST. - Planner agent: Build, review, test, export, and explicitly promote reusable workflows. - Browser Studio: Develop browser steps in retained authoring sessions with scoped controls. - Queue UI Designer: Release preview: not yet generally available. Once the required routes and tools are deployed, design eligible workflow queues and publish saved versions after human review or explicitly scoped system approval. Check the live contract before use. - Analytics: Query existing analytics with dashboards:read. Release preview: dashboards:propose separately enables exact-workflow dashboard proposals using registered governed query refs, stopping at PREVIEW_READY for human review in XY. No MCP approval or publication. - Schedules: Inspect and operate recurring compiled-workflow schedules. - Run observability: Read safe execution phases. Shared planner progress release preview adds ordered durable phase, tool, artifact, and approval events. Save each cursor with its run identity; bounded polling works even when a host does not display progress notifications. - Runtime credentials: Discover safe metadata for visible Password Vault references and bind exact IDs without returning stored values. Add secrets in the UI or through trusted REST, not an AI conversation. - [Tool catalog (JSON)](https://mcp.xy.ai/docs/tools.json) - [MCP documentation](https://www.xy.ai/developers/mcp) ## Company XY.AI Labs was founded in 2023. - [About](https://www.xy.ai/about) - [Sam De Brouwer](https://www.xy.ai/about/sam-de-brouwer) - [Lamara De Brouwer](https://www.xy.ai/about/lamara-de-brouwer) - [Geert Trooskens](https://www.xy.ai/about/geert-trooskens) - [Partners](https://www.xy.ai/partners): partner program for revenue cycle companies, software platforms and consulting firms - [Careers](https://www.xy.ai/career) - [Contact](https://www.xy.ai/contact) - [Book a demo](https://www.xy.ai/book-demo): where a person picks a time with the XY team ## Engineering articles - [We Built Compiled AI. Jev-Like System 1 Models Belong Inside It.](https://www.xy.ai/tech-behind-xyai/we-built-compiled-ai-jev-like-system-1-models): Compile the workflow once, then run it as code. Jev-like System 1 decision models slot into Compiled AI as typed, calibrated gates—not chat agents. - [Introducing the XY Developer Platform That Your Team Can Build On](https://www.xy.ai/tech-behind-xyai/introducing-the-xy-developer-platform): A secure REST and MCP surface so your teams can connect systems to XY agents, workflows, human review, and governed analytics. - [Compiled AI: Deterministic Code Generation for LLM-Based Workflow Automation](https://www.xy.ai/tech-behind-xyai/compiled-ai-deterministic-code-generation): We introduce compiled AI, a paradigm where LLMs generate code once and workflows execute deterministically, achieving 57x token reduction and 450x latency improvement for enterprise healthcare workflows. - [How XY.AI Labs Built Customer-Specific EOB Parsers with Serverless Fine-Tuning](https://www.xy.ai/tech-behind-xyai/customer-specific-eob-parsers-serverless-fine-tuning): Learn how XY.AI achieved 87% EOB parsing accuracy with 2-3x lower infrastructure costs using Together AI's serverless fine-tuning platform and Qwen 2.5 14B models. - [The Code Factory Manifesto](https://www.xy.ai/tech-behind-xyai/the-code-factory-manifesto): Code generation is becoming the universal interface through which AI accomplishes any task. At XY.AI, we are building the code factory for healthcare. ## Blog - [XY.AI Is the Agent Partner Behind Signal Labs’ SignalWork](https://www.xy.ai/blog/xyai-signal-labs-signalwork): Signal Labs launched SignalWork to decide which work goes to people and which goes to AI agents. XY.AI is the agent partner that puts that work into production. - [From the Stage: DocSF26- The Agentic Shift Meets Clinical Reality](https://www.xy.ai/blog/docsf26-agentic-shift-meets-clinical-reality): At DocSF26, surgeons and operators asked why so few AI demos become daily work. The winners will be agents that act, stay predictable, and hand work back. - [HBMA 2026 Revenue Cycle Conference: Billing Companies Do Not Have a Staffing Problem. They Have a System Fragmentation Problem.](https://www.xy.ai/blog/billing-companies-system-fragmentation-problem): Billing company growth stalls on fragmented EHRs and practice systems, not headcount. Agentic AI can work across those systems without new integrations. - [XY.AI Partners with CollaborateMD to Bring AI Native Revenue Cycle Operations to Thousands of Billing Teams](https://www.xy.ai/blog/xyai-collaboratemd-partnership): XY.AI is partnering with CollaborateMD to bring a digital AI workforce into the billing workflows medical practices, ASCs, and billing companies already run. - [Give Your AI Agent a Job To be Done, Not a Job Description](https://www.xy.ai/blog/give-your-ai-agent-a-job-to-be-done): An AI agent is not a role. Give it a job to be done: clear inputs, completion criteria, and handoffs. That is how operators can trust it. - [You Can't Claude Your Way Through Healthcare](https://www.xy.ai/blog/you-cant-claude-your-way-through-healthcare): Customers are experimenting with Claude and ChatGPT. For healthcare, a useful AI result is not yet a reliable workflow. Here's why infrastructure matters. - [Ten Signs You're Ready or Not](https://www.xy.ai/blog/ten-signs-youre-ready-or-not): Ten signs your healthcare operation is ready—or not—to hand work to AI agents, plus how to tell a real solution from a confident demo. - [Now Connecting to 3,500+ Payers. Here's What That Means for You](https://www.xy.ai/blog/now-connecting-to-3500-payers): XY.AI now connects to 3,500+ payers through clearinghouse integrations like Stedi. Fewer disconnected tools, unified automation across the revenue cycle. - [Does Your Staff Log Into 12 Portals Before 9 AM?](https://www.xy.ai/blog/does-your-staff-log-into-12-portals-before-9am): Healthcare teams lose thousands of hours navigating disconnected portals. The XY Browser Agent learns a workflow once and executes it autonomously, 24/7. - [What You Don't Build Today Will Be Difficult to Catch Tomorrow](https://www.xy.ai/blog/what-you-dont-build-today-difficult-catch-tomorrow): We are not entering another software cycle. We are entering a world where intelligence becomes abundant. Why waiting to adopt AI might mean falling behind. - [XY.AI Labs Expands Integration with athenahealth and AdvancedMD](https://www.xy.ai/blog/athenahealth-advancedmd-marketplace-integration): XY.AI Labs announces integrations with athenahealth and AdvancedMD, expanding access to AI-native healthcare operations for over 225,000 providers. - [What It Means to Be an AI-Native Leader](https://www.xy.ai/blog/what-it-means-to-be-an-ai-native-leader): Sam De Brouwer explores what AI-native leadership really means, from orchestrating humans and agents to redesigning how organizations operate. - [Bringing AI to Behavioral Health at Scale: 10,000 Specialists, 4 Million Patients](https://www.xy.ai/blog/xyai-opus-partnership): XY.AI Labs partners with Opus, the leading EHR platform for behavioral health, to bring AI agents to 10,000 specialists serving 4 million patients. - [XY.AI and Uberdoc Partner to Bring AI to the Frontlines of Healthcare: Reaching 5,000 Practices Across All 50 States](https://www.xy.ai/blog/xyai-uberdoc-partnership): XY.AI Labs partners with UberDoc to bring AI agents to over 5,000 independent physician practices across all 50 states. - [From Static Compliance to Living Compliance](https://www.xy.ai/blog/from-static-compliance-to-living-compliance): How agentic AI can make healthcare operations safer by transforming compliance from a periodic burden into an always-on operational advantage. - [Are You Still Running Your RCM in the Dark?](https://www.xy.ai/blog/are-you-still-running-your-rcm-in-the-dark): Most healthcare operators still lack visibility into their RCM. XY's real-time analytics layer turns automation into measurable, actionable intelligence. - [The Missing Layer in Healthcare AI: Execution](https://www.xy.ai/blog/the-missing-layer-in-healthcare-ai-execution): The big model companies are building AI interfaces to healthcare data — not operational infrastructure. Here's why the execution layer matters for healthcare operations. - [Are You Automating Jobs or Redesigning Work?](https://www.xy.ai/blog/are-you-automating-jobs-or-redesigning-work): AI in healthcare isn't about replacing jobs — it's about redesigning how work gets done at a system level. Learn why task-level orchestration is the future. - [How to Choose the Right AI Partner for Your Healthcare Operations](https://www.xy.ai/blog/how-to-choose-the-right-ai-partner-for-healthcare-operations): Learn how to select the right AI partner for healthcare operations. Discover what matters: infrastructure, reinforcement learning, scalability, and cost efficiency. - [Have We Been Here Before? A Thought on AI Infrastructure](https://www.xy.ai/blog/ai-infrastructure-thought): Lessons from the early internet apply to AI today. Optimization starts at the foundation. Learn how XY.ai builds healthcare AI with the right infrastructure. - [Finally, Healthcare Is Becoming a Learning System with AI as its Catalyst](https://www.xy.ai/blog/healthcare-becoming-learning-system-ai-catalyst): Explore the three major transformations in healthcare technology: from medical imaging to digital records to AI. Discover why agentic AI is redesigning the operating system of healthcare itself. - [Connect Healthcare Systems with Agentic AI](https://www.xy.ai/blog/connect-healthcare-systems-agentic-ai): Healthcare teams need automation that works across disconnected systems. XY.AI Labs agents connect workflows across EHRs, billing tools, payer portals and more. - [You love LLMs and co-pilots? You'll love AI Agents even more.](https://www.xy.ai/blog/you-love-llms-youll-love-ai-agents-even-more): Physician enthusiasm grows for healthcare AI. Discover how AI agents are transforming healthcare operations beyond LLMs and co-pilots, delivering measurable ROI and operational efficiency. - [Why I'm Building for the Overlooked Majority of Healthcare](https://www.xy.ai/blog/why-building-for-overlooked-majority-healthcare): Sam De Brouwer shares XY.AI Labs' journey building AI agents for small and mid-sized healthcare providers—the long tail that needs support most. - [From Code to Care: How Zero-Cost Software Is Reshaping Healthcare](https://www.xy.ai/blog/from-code-to-care-zero-cost-software): Sam De Brouwer explores how AI is driving the marginal cost of software toward zero and why the real value in healthcare is shifting to trust, data, and orchestration. - [From Clicks to Care: Reinventing Healthcare Workflows with Our XY.AI Multimodal Browser Agents](https://www.xy.ai/blog/browser-agent-healthcare-automation): Discover how Our XY.AI Multimodal Browser Agent automates healthcare workflows—capturing video, audio, and browser actions simultaneously. Record once, replay many, and scale your operations. - [Tough conversations about success and failure are not new in AI](https://www.xy.ai/blog/tough-conversations-success-failure-ai): Sam De Brouwer on why tough conversations about success and failure are not new in AI, and what separates hype from real-world impact. - [9 Real-World Applications of AI Across Industries](https://www.xy.ai/blog/ai-across-9-industries-examples): Discover how artificial intelligence is transforming 9 industries—including healthcare, logistics, retail, finance, and energy—through real-world examples and measurable outcomes. - [10 Benefits of Artificial Intelligence in Healthcare](https://www.xy.ai/blog/ai-in-healthcare-10-benefits): Discover how artificial intelligence is transforming healthcare—from diagnostics and documentation to burnout reduction and smarter operations. - [Three Reports, One Message: Give Time Back to Care](https://www.xy.ai/blog/three-reports-one-message-give-time-back-to-care): An at-a-glance brief on three reports from AMA, Capgemini and KPMG: reducing administrative load, human-supervised AI and intelligence where work happens. - [What Free Compute Signals About a Startup like XY.AI Labs?](https://www.xy.ai/blog/what-free-compute-signals-about-a-startup-like-xy-ai-labs): XY.AI Labs was awarded $350,000 in Google Cloud credits. What that non-dilutive support signals about building an AI-native healthcare company. - [What We're Learning From Our Latest Integrations](https://www.xy.ai/blog/what-we-are-learning-from-our-latest-integrations): What rolling out our agentic AI platform to healthcare customers is teaching us about integrations, APIs and adapting AI to high-friction environments. - [Is Agentic AI Becoming the New OS for Healthcare Operations?](https://www.xy.ai/blog/agentic-ai-healthcare-os): Like Windows or macOS for computers, agentic AI is poised to orchestrate administrative workflows, clinical processes and operational decisions in healthcare. - [9 AI Trends To Transform Healthcare and Medicine And Why They're Closer Than You Think](https://www.xy.ai/blog/automated-healthcare-ops): Nine AI trends in medicine and healthcare, from clinical notes that write themselves to automated operations. Some are in use today, others are scaling fast. - [What I am Learning on the Front Lines of RCM in Healthcare - and Why We Can't Ignore Automation Any Longer](https://www.xy.ai/blog/rcm-automation-healthcare): What RCM teams face every day: claims, denials, resubmissions and constant quota pressure, and why healthcare can't ignore revenue cycle automation any longer. - [AI Agents in Healthcare: The Smart Workforce You Didn't Know You Could Have](https://www.xy.ai/blog/ai-agents-in-healthcare): What AI agents are and how they already work in healthcare: checking eligibility, processing claims, scheduling patients and running back-office workflows. - [15 Years at the Edge of AI and Healthcare - and Why Everything has Changed](https://www.xy.ai/blog/15-years-at-the-edge-of-ai-and-healthcare): A look back at 15 years of building AI for healthcare, from Scanadu and doc.ai to generative AI, and why this time everything has changed. - [AI & Healthcare Glossary](https://www.xy.ai/glossary): definitions of AI and revenue cycle terms, one page per term